A fix is available
APAR status
Closed as program error.
Error description
You are running CICS Transaction server 5.4 using IPIC connections and receive the following message reporting an ABEND0C4: IEA995I SYMPTOM DUMP OUTPUT SYSTEM COMPLETION CODE=0C4 REASON CODE=00000011 ACTIVE LOAD MODULE NAME=DFHSOSVC This is followed by: DFHSO1001 A Communications Server TCP/IP callable NMI error (code X'043A') has occurred in module DFHSOIS. In the dump from the SO1001, you will see the following exception trace entry: SO 043A SOIS *EXC* - SVC_ABENDED FUNCTION(2) R15_RETURN_CODE(-1) RESPONSE(0) RETURN_VALUE(0) RETURN_CODE(0) REASON_CODE(00000000) the program check - 0C4 occurred in module DFHSOSVC offset 6DA on an MVC instruction. Additional symptoms: kixrevscb dumpcode so0002
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All CICS users * **************************************************************** * PROBLEM DESCRIPTION: ABEND0C4 in DFHSOSVC when collecting * * TCPIPSERVICE statistics. * **************************************************************** CICS is collecting statistics. DFHSOIS is called to collect statistics for each TCPIPSERVICE. For every TCP/IP stack that a TCPIPSERVICE is connected to, a call is made to DFHSOSVC. DFHSOSVC makes a EZBNMIFR call to obtain statistics from the specific TCP/IP stack relating to the listener port for this TCPIPSERVICE. DFHSOSVC is only expecting a single result record to be returned. However, if the stack owns multiple IP addresses or the SHAREPORT option is being used, then multiple result records can be returned. If multiple result records are returned then DFHSOSVC has to obtain a larger buffer and make a second EZBNMIFR call. On return from the call a copy of the buffer is made. This copy uses a fixed 1K length instead of the actual buffer length. If the storage that follows the buffer is unallocated then an 0C4 abend will occur. If the storage is allocated then there will not be an abend, but the returned statistics may not be correct. The statistics values returned are always from the first result record. Additional keywords: msgDFHSO1001 SO1001 msgDFHSO0002 S0C4 ABENDS0C4
Problem conclusion
DFHSOSVC has been changed to copy the correct buffer length of data after the second EZBNMIFR call. DFHSOSVC has also been changed to return the correct statistics values for the specified TCPIPSERVICE when multiple IP addresses or SHAREPORT are being used. For the TCPIPSERVICE statistics information to be correct the PTF for TCPIP APAR PI98770 is required. Without that PTF the values relating to the backlog and dropped connections; sor_curr_backlog sor_conns_dropped sor_conn_last_dropped sor_curr_max_backlog will be zero.
Temporary fix
Comments
APAR Information
APAR number
PI98137
Reported component name
CICS TS Z/OS V5
Reported component ID
5655Y0400
Reported release
100
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / CST / Xsystem
Submitted date
2018-05-18
Closed date
2018-06-28
Last modified date
2018-07-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
UI56922
Modules/Macros
DFHSOIS DFHSOLS DFHSOSVC DFHSOTRI
Fix information
Fixed component name
CICS TS Z/OS V5
Fixed component ID
5655Y0400
Applicable component levels
R100 PSY UI56922
UP18/06/29 P F806
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
06 July 2018