A fix is available
APAR status
Closed as program error.
Error description
CICS issues message DFHKE0210 SDUMP REQUEST FAILED. (MODULE DFHKESTX) - SDUMP RETURN CODE X'04' ONLY PARTIAL DUMP. even though MVS (z/OS) indicates that the dump was complete: . IEA611I COMPLETE DUMP ON xxxx DUMPID=003 REQUESTED BY JOB (yyyy) FOR ASID (009E) INCIDENT TOKEN: zzzz SDRSN = 00000000 00000000 00000000 84000000 SYSTEM RESET DISPATCHABLE PRIOR TO DUMP COMPLETION ERROR ID = SEQ01373 CPU00 ASID009E TIME10.35.39.8 . Messages and Codes for IEA611I shows no reason code 84000000. . This is similar to APAR PQ72320 for message DFHDU0210. But this time, instead of being issued from the DUmp domain, the dump request was issued from the KErnel domain. Perhaps a new message can be issued that would qualify the statement as either partial or full.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All. * **************************************************************** * PROBLEM DESCRIPTION: MSGDFHKE0210 with a reason of x'04' * * incorrectly states a dump is partial. * **************************************************************** * RECOMMENDATION: * **************************************************************** Kernel modules DFHKEDD, DFHKEDS, DFHKEGD, DFHKEIN and DFHKESTX may request a dump for whatever reason and this results in an MVS SDUMP request. The request completes with a return code of x'04'. This causes CICS to issue message DFHKE0210 reason x'04' indicating that a partial dump has been taken. The dump dataset name appears as an insert in the accompanying IEA611I message issued by MVS. The explanation for DFHKE0210 states that for reason x'04' the dump is partial. In fact the dump may be partial or complete. Even if worst case, it is partial, sufficient information may have been captured to identify the problem that caused it to be taken. . Keyword(s): KE0210
Problem conclusion
Kernel modules have been modified and will issue a new message of DFHKE0217 in the event of an x'04' return code from the SDUMPX call. The following documentation changes will be made: CICS Transaction Server v3.1 for z/OS Messages and Codes manual (GC34-6442-04) will have a new message of DFHKE0217 added: DFHKE0217 APPLID SDUMPX REQUEST COMPLETED WITH A RETURN CODE OF X'04'. A COMPLETE OR PARTIAL DUMP HAS BEEN TAKEN. EXPLANATION: An MVS SDUMPX request from CICS signalled by message DFHKE0201 may have resulted in a complete or partial SVC dump. Even though the request completed with an SDUMPX return code x'04', it is possible that sufficient information has been dumped to enable successful diagnosis of the problem that caused the dump to be taken. The accompanying message(s) IEA611E/IEA911E should be used to determine the suitability of the dump for successful diagnosis. SYSTEM ACTION: CICS proceeds as if the dump had been successful. USER RESPONSE: See the z/OS MVS Programming: Authorized Assembler Services Reference for an explanation of the SDUMPX return code X'04'. NOTE: This message cannot be changed with the message editing utility. DESTINATION: Console MODULES: DFHKEDD, DFHKEDS, DFHKEGD, DFHKEIN, DFHKESTX CICS Transaction Server v3.2 z/OS Messages and Codes manual (GC34-6827-03) will have a new message of DFHKE0217 added: DFHKE0217 APPLID SDUMPX REQUEST COMPLETED WITH A RETURN CODE OF X'04'. A COMPLETE OR PARTIAL DUMP HAS BEEN TAKEN. EXPLANATION: An MVS SDUMPX request from CICS signalled by message DFHKE0201 may have resulted in a complete or partial SVC dump. Even though the request completed with an SDUMPX return code x'04', it is possible that sufficient information has been dumped to enable successful diagnosis of the problem that caused the dump to be taken. The accompanying message(s) IEA611E/IEA911E should be used to determine the suitability of the dump for successful diagnosis. SYSTEM ACTION: CICS proceeds as if the dump had been successful. USER RESPONSE: See the z/OS MVS Programming: Authorized Assembler Services Reference for an explanation of the SDUMPX return code X'04'. NOTE: This message cannot be changed with the message editing utility. DESTINATION: Console MODULES: DFHKEDD, DFHKEDS, DFHKEGD, DFHKEIN, DFHKESTX
Temporary fix
FIX AVAILABLE BY PTF ONLY
Comments
APAR Information
APAR number
PM23940
Reported component name
CICSTS V3 Z/OS
Reported component ID
5655M1500
Reported release
400
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-10-05
Closed date
2010-12-07
Last modified date
2011-01-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
PM27469 UK62913 UK62914
Modules/Macros
DESKEAR DFHKEAR DFHKEARA DFHKEARM DFHKEART DFHKEGD DFHKEIN DFHKESDU DFHKESTX DFHMEKEC DFHMEKEE DFHMEKEK DFH23940 MFHMEKEE
GC34682703 | GC34644204 |
Fix information
Fixed component name
CICSTS V3 Z/OS
Fixed component ID
5655M1500
Applicable component levels
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
03 January 2011