PM27469: DFHKE0210 SDUMP REQUEST FAILED DFHKESTX RC04 PARTIAL DUMP

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• CICS issues message
  DFHKE0210 SDUMP REQUEST FAILED. (MODULE DFHKESTX)
    - SDUMP RETURN CODE X'04' ONLY PARTIAL DUMP.
  even though MVS (z/OS) indicates that the dump was complete:
  .
  IEA611I COMPLETE DUMP ON xxxx
  DUMPID=003 REQUESTED BY JOB (yyyy)
  FOR ASID (009E)
  INCIDENT TOKEN: zzzz
  SDRSN = 00000000 00000000 00000000 84000000
  SYSTEM RESET DISPATCHABLE PRIOR TO DUMP COMPLETION
   ERROR ID = SEQ01373 CPU00 ASID009E TIME10.35.39.8
  .
  Messages and Codes for IEA611I shows no reason code 84000000.
  .
  This is similar to APAR PQ72320 for message DFHDU0210.
  But this time, instead of being issued from the DUmp domain,
  the dump request was issued from the KErnel domain.
  Perhaps a new message can be issued that would qualify
  the statement as either partial or full.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All.                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION: MSGDFHKE0210 with a reason of x'04'     *
  *                      incorrectly states a dump is partial.   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Kernel modules DFHKEDD, DFHKEDS, DFHKEGD, DFHKEIN and DFHKESTX
  may request a dump for whatever reason and this results
  in an MVS SDUMP request.  The request completes with a return
  code of x'04'.  This causes CICS to issue message DFHKE0210
  reason x'04' indicating that a partial dump has been taken.
  The dump dataset name appears as an insert in the accompanying
  IEA611I message issued by MVS.  The explanation for DFHKE0210
  states that for reason x'04' the dump is partial.  In fact the
  dump may be partial or complete.  Even if worst case, it is
  partial, sufficient information may have been captured to
  identify the problem that caused it to be taken.
                                                                 .
  Keyword(s): KE0210
  

Problem conclusion

• Kernel modules have been modified and will issue a new message
  of DFHKE0217 in the event of an x'04' return code from the
  SDUMPX call.
  
  The following documentation change will be made:
  
  CICS Transaction Server for z/OS Messages and Codes manual
  (GC34-7035-01) will have a new message of DFHKE0217 added:
  
  DFHKE0217  APPLID  SDUMPX REQUEST COMPLETED
            WITH A RETURN CODE OF X'04'. A COMPLETE OR PARTIAL
            DUMP HAS BEEN TAKEN.
  
  EXPLANATION:  An MVS SDUMPX request from CICS signalled by
  message DFHKE0201 may have resulted in a complete or partial
  SVC dump.  Even though the request completed with an SDUMPX
  return code x'04', it is possible that sufficient
  information has been dumped to enable successful diagnosis
  of the problem that caused the dump to be taken.  The
  accompanying message(s) IEA611E/IEA911E should be used to
  determine the suitability of the dump for successful
  diagnosis.
  
  SYSTEM ACTION:  CICS proceeds as if the dump had been
  successful.
  
  USER RESPONSE:  See the z/OS MVS Programming: Authorized
  Assembler Services Reference for an explanation of the
  SDUMPX return code X'04'.
  
  NOTE:  This message cannot be changed with the message
  editing utility.
  
  DESTINATION:  Console
  
  MODULES:  DFHKEDD, DFHKEDS, DFHKEGD, DFHKEIN, DFHKESTX
  

Temporary fix

• FIX AVAILABLE BY PTF ONLY
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  PM23940

• APAR is sysrouted TO one or more of the following:

  UK62854

Modules/Macros

•    DESKEAR  DFHKEAR  DFHKEGD  DFHKEIN  DFHKESDU
  DFHKESTX DFHMEKEC DFHMEKEE DFHMEKEK DFH27469
  

Fix information

• Fixed component name

  CICS TS Z/OS V4

• Fixed component ID

  5655S9700

Applicable component levels

• R600 PSY UK62854

     UP10/12/30 P F012

Fix is available

• Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.