PK07673: EYUEI0558E INTERNAL ERROR HASS OCCURRED. METHOD NQGR IN TESTPLEX 2 (EXCEPTION), 3 (METHOD FAILED). EUI TEMPSTOR TSPOOL.

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• You display the End User Interface (EUI) TSPOOL view and
  hyperlink to a Pool entry with Connection Status UNCONNECTED
  and receive message : EYUEI0558E An internal error has occurred.
  Method NQGR in CICSA: 2 (EXCEPTION), 3 (METHOD_FAILED).
  
  Additional Symptoms and Keywords: 5697E9301 R200 200 TEMPSTOR
  hiperlink.
  EYU0NQGR produces exception trace EXCP 400 Debug BADSRESP.
  The NQGR stack WRK_EIBFN function code is 8012 INQUIRE TSQNAME
  The NQGR Stack WRK_RESP is 00000072 ( 114 POOLERR ).
  WRK_RESP2 is 00000003 ( The POOLNAME does not exist ).
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All CICSPlex/SM V3R1M0 Users                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: If a CPSM user issues EUI views OPERATE *
  *                      - TEMPSTOR - TSPOOL and Hyperlinks on   *
  *                      the TSPOOL NAME field, message          *
  *                      EYUEI0558E An internal error has        *
  *                      occurred may be issued.                 *
  ****************************************************************
  * RECOMMENDATION: After applying the PTF that resolves this    *
  *                 APAR, all EUI users must restart their TSO   *
  *                 ISPF session.                                *
  *                 WUI users must re-import the starter set     *
  *                 since WUI view EYUSTARTTSPOOL was modified.  *
  *                 The starter set viewsets and menus can be    *
  *                 re-imported either via the AUTOIMPORTTDQ WUI *
  *                 server initialization parameter or the       *
  *                 IMPORT function of the COVC WUI transaction. *
  *                 If COVC is used to re-import the starter     *
  *                 set, ensure that the OVERWRITE import option *
  *                 is specified if the WUI server's repository  *
  *                 previously contained that starter set        *
  *                 viewsets and menus.                          *
  ****************************************************************
  The TSPOOL view displays fields for Pool Name, CICS System, and
  Connection Status. When an EUI user Hyperlinks on a Pool Name
  with a Connection Status of UNCONNECTED message EYUEI0558E is
  issued.  EYU0NQRB (NQRB) produces exception trace EXCP 400 Debug
  BADSRESP records. The EYURNQGW (MAS Generic Receiver DSA Block)
  stack NQGW_EIBFN function code is 8012 (Inquire TSQNAME);
  NQGW_RESP is 00000072 ( 114 POOLERR ); NQGW_RESP2 is 00000003 (
  The POOLNAME does not exist ).  EYU0NQRB, at label ISSUE_INQ,
  checks the response and if bad, checks for ILLOGIC; otherwise
  calls BROWSE_FAIL. TSPOOL should not allow a Hyperlink to a pool
  name that is UNCONNECTED.
  

Problem conclusion

• TSPOOL and WUI View EYUSTARTTSPOOL have been modified to perform
  a conditional check of the CONNSTAT value.  If UNCONNECTED, no
  Hyperlink will occur. The EUI Help panel will be updated to
  reflect this new action.
  

Temporary fix

• FIX AVAILABLE BY PTF ONLY
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  PK04892

• APAR is sysrouted TO one or more of the following:

  UK04998

Modules/Macros

•    EYUEVX01 EYUKVX01 EYUSVX01 EYUWEW30 EYUXEW30
  EYUZEW3S EYUZEW30 TSPOOL
  

Fix information

• Fixed component name

  CPSM CICS 3.1

• Fixed component ID

  5655M1501

Applicable component levels

• R100 PSY UK04998

     UP05/07/06 P F507

Fix is available

• Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.