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PH00270: VERSIONINFO COMMAND OF WEBSPHERE CUSTOMIZATION TOOLBOX DOESN'T WORK

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APAR status

  • Closed as program error.

Error description

  • Existing fix delivered for APAR PI72398 is not working
    correctly.
    .
    The WebSphere Customization Toolbox versionInfo.bat does not
    set the Java SDK properties correctly which causes the
    versionInfo application to fail to get WebSphere Customization
    Toolbox version information.
    

Local fix

  • None.
    history.xml of WCT under IM_agent_data could be used to know
    what fixpack/ifix has been applied.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: Run WebSphere Customization             *
    *                      Toolbox bin\versionInfo.bat on          *
    *                      Windows to show its version             *
    *                      information but the output is empty.    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The versionInfo calls Java to show WebSphere Customization
    Toolbox version information. Java SDK properties need to be
    set correctly by setupCmdLine.bat. It is updatd in
    fixpack 9.0.0.3. However, this would not work for update
    scenarios because setupCmdLine.bat is set as NSF and update
    will keep this file no changes.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH00270

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-09

  • Closed date

    2018-09-20

  • Last modified date

    2018-09-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
03 May 2022