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PH01316: FLENOTFOUNDEXCEPTION (404) WHEN ENTERING HELP ISC HELP PAGES RUNNING JAVA 8

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APAR status

  • Closed as program error.

Error description

  • When calling help pages in the admincosnole ,  one gets
    FileNotFoundException: SRVE0190E: File not found:
    /api/content/nl/en/help/com.ibm.ws.console.
    distmanagement/ae/uagt_rcellmgr.html
    Error Code: 404
    Target Servlet: com.ibm.ws.webcontainer.extension.
    DefaultExtensionProcessor
    .
    This happens when WebSphere runs with Java SDK 8.x
    

Local fix

  • Run with Java 7
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V8.5 using the search capability of  *
    *                  the help subsystem.                         *
    ****************************************************************
    * PROBLEM DESCRIPTION: Searching in help no longer works and   *
    *                      there is an error in the SystemOut.log  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Newer levels of java didn't have methods being used by the
    help subsystem.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH01316

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-03

  • Closed date

    2019-02-28

  • Last modified date

    2019-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PH08885

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 April 2022