PH09639: HTML DASHBOARDS FAIL IN WEB QUERY WITH HTTP 500 WHEN RUNNING IN IE OR FIREFOX.

9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21

APAR status

• Closed as program error.

Error description

• HTML dashboards fail in Web Query with HTTP 500 when running in
  IE or Firefox.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All users of IBM WebSphere Application      *
  *                  Server V8.5 and V9.0.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION: On IBM i, HTML dashboards fail in Web   *
  *                      Query with HTTP 500 when running in     *
  *                      IE or Firefox and in some CCSID's, eg   *
  *                      CCSID 285.                              *
  ****************************************************************
  * RECOMMENDATION:  For Web Query problem, apply IBM i 7.2 PTF  *
  *                  SI69444 or IBM i 7.3 PTF SI69363.           *
  *                  For WebSphere Application Server Apply Fix  *
  *                  pack 8.5.5.16.                              *
  ****************************************************************
  On IBM i, if an HTTP header starts with a '$' sign eg $WSEP,
  then the WebSphere plugin may convert the '$' sign to another
  character under certain CCSID's, eg 285. The incorrect
  character may cause the browser to produce an HTTP 500 error.
  

Problem conclusion

• For Web Query problems, apply IBM i 7.2 PTF SI69444 or IBM i
  7.3 PTF SI69363, otherwise apply Fix pack 8.5.5.16.
  
  The fix for this APAR is currently targeted for inclusion in
  fix pack 8.5.5.16 and 9.0.5.0 Please refer to the
  Recommended
  Updates
  page for delivery information:
  http://www.ibm.com/support/docview.wss?
  rs=180&uid=swg27004980
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBS APP SERV N

• Fixed component ID

  5724H8800

Applicable component levels

• R850 PSY

     UP

• R900 PSY

     UP