IBM Support

PI06100: INVALIDCHARACTERERROR POPUP USING INTERNET EXPLORER 10 WHILE CHANGING LOG LEVEL

Fixes are available

8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
8.5.5.2: WebSphere Application Server V8.5.5 Fix Pack 2
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.5.5.3: WebSphere Application Server V8.5.5 Fix Pack 3
8.5.5.4: WebSphere Application Server V8.5.5 Fix Pack 4
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21

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APAR status

  • Closed as program error.

Error description

  • Using Microsoft Internet Explorer 10, attempted to change the
    log level details for dmgr.?
    Navigated to Deployment manager -> dmgr -> Diagnostic trace
    service -> Change log detail levels.
    Attempted to click the + to expand the components, but got a
    pop-up stating InvalidCharacterError.
    The component listing didn't expand and browser became
    unusable due to a long running script.? Could not even stop
    the script and had to close the entire browser.
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V8.0 and V8.5                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: Changing log level details, you are     *
    *                      not able to expand components using     *
    *                      Microsoft Internet Explorer 10.         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When you are expanding the list of components on the change
    log level details panel in the administrative console, the
    browser could become unresponsive.
    

Problem conclusion

  • The issue is with javascript code that draws the tree. There
    is code that tests to see if the browser is Microsoft Internet
    Explorer and sets "thebrowser = 2". Removed the condition so
    that this should not affect the other browsers.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 8.0.0.8 and 8.5.5.2.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI06100

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-14

  • Closed date

    2013-12-12

  • Last modified date

    2013-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R800 PSY

       UP

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 April 2022