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PI08306: WEBSPHERE ABENDS S0C4-0004 AFTER SEGMENTATION ERROR WITH DUMP EVENT "GPF" DURING THE SERVER'S STARTUP.

Fixes are available

8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.5.5.3: WebSphere Application Server V8.5.5 Fix Pack 3
8.5.5.4: WebSphere Application Server V8.5.5 Fix Pack 4
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21

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APAR status

  • Closed as program error.

Error description

  • WebSphere for z/OS hit an abend S0C4-0004 after a Java dump
    during the server startup.
    .
    Segmentation error:
    Unhandled exception
     Type=Segmentation error vmState=0x00000000
     J9Generic_Signal_Number=00000004 Signal_Number=0000000b
    Error_Value=00000000 Signal_Code=00000035
     Handler1=00000048176392A0 Handler2=000000480B13B630
     ...
     JVMDUMP039I Processing dump event "gpf", detail "" at
    2013/11/17
    17:53:01 - please wait.
    .
    and the abend 0C4-0004:
      PIDS/5655I3500      Program id: 5655I3500
      RIDS/BBOOPCRT#L     Load module name: BBOOPCRT
      RIDS/BBOODCTX       Csect name: BBOODCTX
      AB/S00C4            System abend code: 00C4
      PRCS/00000004       Abend reason code: 00000004
      REGS/C0188          Register/PSW difference for R0C:-0188
      RIDS/BBOODCTX#R     Recovery routine csect name: BBOODCTX
    .
    The 0C4 abend was caused by an attempt to clear the gtid of a
    non-existent native TaskTransactionInfo. The cleanup path that
    caused the failure was executed as a result of a misconception
    on the transaction manager's part about the knowledge of the
    transaction in the controller region.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V8.0 and V8.5                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: Servant region terminates with a 0C4    *
    *                      abend in routine BBOODCTX during        *
    *                      startup.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The servant region terminates with a 0C4 abend during
    servant/application startup.
    The abend takes place during transaction clean processing in
    routine BBOODCTX where there was an attempt to clear a
    transaction id field in a nonexistent object designed to
    hold task specific transaction information.
    The cleanup path that led to the failure was executed in
    error.
    The thread at the time of the abend shows the following stack:
    at com/ibm/ws390/tx/NativeGlobalTransactionContext.
    contextDisassociation
    at com/ibm/ws390/tx/NativeGlobalTransactionContext.
    cleanupTransaction
    at com/ibm/ws390/tx/NativeGlobalTransactionContext.rollback
    ...
    at com/ibm/ejs/csi/TransactionControlImpl.postInvoke
    ...
    at com/ibm/websphere/startupservice/_AppStartUp_Stub.start
    at com/ibm/ws/startupservice/StartBeanInfo.start
    ...
    at com/ibm/ws/startupservice/StartUpApplication.start
    The servant region logs show a transaction timeout leading
    to servant termination. It also shows further transaction
    processing while the servant awaits termination, but prior to
    the 0C4 abend:
    Trace: xxxx/xx/xx xx:xx:xx.xxx xx t=xxxxxx c=UNK key=P8 ...
    SourceId: com.ibm.tx.jta.impl.EmbeddableTranManagerImpl
    ExtendedMessage: BBOO0222I: WTRN0041I: Transaction x ... x
    has been rolled back.
    Trace: xxxx/xx/xx xx:xx:xx.xxx xx t=xxxxxx c=UNK key=P8 ...
    Description: Throw CORBA system exception
    exception id: CORBA::TRANSACTION_REQUIRED
    minor code: c9c2191f
    from filename: ./bbgtjexh.cpp
    The controller region logs show servant region termination
    being delayed and the 0C4 abend:
    BBOO0311I ABEND OF SERVANT, ASID=xxxx STOKEN=xxxxxxxxxxxxxxxx,
    HAS BEEN DEFERRED FOR xx SECONDS
    STC40450  IEA794I SVC DUMP HAS CAPTURED:
    DUMPID=xxx REQUESTED BY JOB (xxxxxxxx)
    DUMP TITLE=xxx,  COMPID=5655I3500,ISSUER=BBOR
    ADMP,ABEND IN PC ROUTINE BBOODCTX
    BBOO0312I SERVANT, ASID=xxxx STOKEN=xxxxxxxxxxxxxxxx, IS
    BEING ABENDED BECAUSE OF A TIMEOUT.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI08306

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-17

  • Closed date

    2014-01-24

  • Last modified date

    2014-01-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 April 2022