IBM Support

PI25721: OUTOFMEMORY WHILE RUNNING COLLECTOR BY ISADC.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When customer is running collector by ISADC and when there is
    a large XML file in the logs directory, the customer is running
    into OutOfMemory condition.
    

Local fix

  • Remove any large XML files in logs directory before running the
    collector by ISADC.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: OutOfMemory exception thrown when       *
    *                      ISADC or Collector.sh un to collect     *
    *                      log files with a very large size.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    OutOfMemory exception when running IBM Support Assistant Data
    Collector (ISADC) or collector.sh to collect log files of very
    large size (say > 75mb)
    

Problem conclusion

  • We have made changes to the collector script to avoid
    unnecessary entries to the temporary buffer, which fixes the
    OutOfMemory situation.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 8.5.5.5.
    Please refer to the Recommended Updates page for delivery
    information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

  • You can take a backup of large files and move them to some
    backup location. You can run the collector and attach the
    large files separately if required for any further analysis.
    

Comments

APAR Information

  • APAR number

    PI25721

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-09-15

  • Closed date

    2014-11-25

  • Last modified date

    2014-11-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
27 April 2022