IBM Support

PI34588: PLUG-IN CRASHES WEB SERVER WHEN INTELLIGENT MANAGEMENT IS DISABLED OR ENABLED

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The web server Plug-in crashes the web server when Intelligent
    Management is toggled between enabled and disabled and the web
    server is not restarted.
    

Local fix

  • Exit and restart the web server when enabling or disabling
    Intelligent Management.
    Avoid using Plug-in dynamic reload to change the configuration
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server web        *
    *                  server plugin Intelligent Management users  *
    ****************************************************************
    * PROBLEM DESCRIPTION: Crash can occur in the web server       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    If Intelligent Management is enabled and disabled thru plugin
    dynamic configuration reload, the web server can crash.
    

Problem conclusion

  • If the web server is configured with multiple threads, threads
    may conflict between disabling and enabling intelligent
    managment at the same time as receiving status updates from
    intelligent management which can lead to a crash.
    
    To prevent this crash, Intelligent Managment can not be
    enabled and disabled thru plugin dynamic configuration update.
    The web server must be stopped and restarted to change
    Intelligent Management enablement. A message will be printed
    in the log that the web server must be stopped and restarted
    for the change to take effect.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 8.5.5.6.  Please refer to the Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI34588

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-02-09

  • Closed date

    2015-03-30

  • Last modified date

    2015-03-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 April 2022