Fixes are available
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
APAR status
Closed as program error.
Error description
The web server Plug-in crashes the web server when Intelligent Management is toggled between enabled and disabled and the web server is not restarted.
Local fix
Exit and restart the web server when enabling or disabling Intelligent Management. Avoid using Plug-in dynamic reload to change the configuration
Problem summary
**************************************************************** * USERS AFFECTED: IBM WebSphere Application Server web * * server plugin Intelligent Management users * **************************************************************** * PROBLEM DESCRIPTION: Crash can occur in the web server * **************************************************************** * RECOMMENDATION: * **************************************************************** If Intelligent Management is enabled and disabled thru plugin dynamic configuration reload, the web server can crash.
Problem conclusion
If the web server is configured with multiple threads, threads may conflict between disabling and enabling intelligent managment at the same time as receiving status updates from intelligent management which can lead to a crash. To prevent this crash, Intelligent Managment can not be enabled and disabled thru plugin dynamic configuration update. The web server must be stopped and restarted to change Intelligent Management enablement. A message will be printed in the log that the web server must be stopped and restarted for the change to take effect. The fix for this APAR is currently targeted for inclusion in fix pack 8.5.5.6. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
Comments
APAR Information
APAR number
PI34588
Reported component name
WEBSPHERE APP S
Reported component ID
5724J0800
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-02-09
Closed date
2015-03-30
Last modified date
2015-03-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE APP S
Fixed component ID
5724J0800
Applicable component levels
R850 PSY
UP
Document Information
Modified date:
28 April 2022