Fixes are available
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
APAR status
Closed as program error.
Error description
When collector tool runs, certain directories are not being captured in Microsoft Windows 2012 R2, this issue was previously also seen in Microsoft Windows 2008 R2 and has it's respective fix which was PM53278. This is another fix aimed at that resolving the same problem for Microsoft Windows 2012 R2.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: The collector tool does not collect * * the * * WAS, DEBUG and OS directories on * * Microsoft Windows 2012 R2 operating * * systems. * **************************************************************** * RECOMMENDATION: * **************************************************************** The jar file created by the collector tool does not include the WAS, DEBUG, and Operating System directories when run on Microsoft Windows 2012 R2. The problem is seen on the "R2" release.
Problem conclusion
The collector tool's inventory required updates to recognise the R2 release of Microsoft Windows 2012 so that it correctly captures the missing directories. The fix for this APAR is currently targeted for inclusion in fix pack 8.5.5.6. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
Comments
APAR Information
APAR number
PI38083
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-03-30
Closed date
2015-05-12
Last modified date
2015-05-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800
Applicable component levels
R850 PSY
UP
Document Information
Modified date:
28 April 2022