IBM Support

PI38083: COLLECTOR TOOL NOT GATHERING WAS, DEBUG, AND OS DIRECTORIES IN MICROSOFT WINDOWS 2012 R2

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When collector tool runs, certain directories are not being
    captured in Microsoft Windows 2012 R2, this issue was
    previously also seen in Microsoft Windows 2008 R2 and has it's
    respective fix which was PM53278.
    
    This is another fix aimed at that resolving the same problem
    for Microsoft Windows 2012 R2.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: The collector tool does not collect     *
    *                      the                                     *
    *                      WAS, DEBUG and OS directories on        *
    *                      Microsoft Windows 2012 R2 operating     *
    *                      systems.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The jar file created by the collector tool does not include
    the WAS, DEBUG, and Operating System directories when run on
    Microsoft Windows 2012 R2. The problem is seen on the "R2"
    release.
    

Problem conclusion

  • The collector tool's inventory required updates to recognise
    the R2 release of Microsoft Windows 2012 so that it correctly
    captures the missing directories.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 8.5.5.6.  Please refer to the Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI38083

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-03-30

  • Closed date

    2015-05-12

  • Last modified date

    2015-05-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
28 April 2022