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PI65226: ZWAS HANG IN XMEM PROXY CODE READING PARAMETER FROM HTTP REQUEST BODY FOLLOWING MULTIPLE COMM FAILURES

Fixes are available

9.0.0.3: WebSphere Application Server traditional V9.0 Fix Pack 3
9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
WebSphere Application Server traditional 9.0.5.6
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11

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APAR status

  • Closed as program error.

Error description

  • abendec3 rc04130007 http timeout following a hang in xmem proxy
    code in a servant process, reading a parameter from the http
    request body. The hang can occur during a period where there are
    multiple communication failures reading from clients, resulting
    in async read failures. There is a timing window where a bad
    return code from TCP/IP results in the destroy for the
    connection at the same time the servant calls back into the
    control process for more data. In this case the thread can hang
    for good.
    To establish if this problem applies, check for FFDCs
    written for the following:
    --
    SRVE0133E: An error occurred while parsing parameters.
    {0}java.io.IOException: Push service did not  complete
    successfully; bytesRead=-1
    --
    there will be one or more cases where such an FFDC was
    written. The problem is more likely to be exposed
    if the frequency of these comm failures is high.
    * for the hung thread (which depending on
    configuration may result in HTTP timer excession and
    and abendEC3 rc04130007) the top of the stack will
    show
    --
    com.ibm.ws390.xmem.proxy.XMemProxySRCppUtilities.getNex
    tHttpRequestBodyChunk(Native Method)
    --
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V8.5 and V9.0                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: WebSphere Application Server for z/OS   *
    *                      Servant thread hangs in                 *
    *                      getNextHttpRequestBodyChunk, leading    *
    *                      to                                      *
    *                      an ABENDEC3/ABENDSEC3 when the HTTP     *
    *                      dispatch time is exceeded.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When large requests are sent to the application server, a
    portion of the request can be read into the Controller and
    queued to a Servant before the entire request has been read.
    The Servant will eventually call back into the Controller to
    receive the rest of the request.  Sometimes, the connection to
    the remote client unexpectedly breaks before the entire request
    has been read, and normally an error is simply sent back to the
    Servant indicating the problem.
    However, there is a small timing window where if the Servant is
    calling back into the Controller to read more of the request
    just as the remote connection unexpectedly closes, the thread
    in the Servant will hang forever, or until the HTTP dispatch
    timeout leads to a Servant ABENDEC3.
    The top of the Java stack of the thread that is hung will look
    like this:
    com.ibm.ws390.xmem.proxy.XMemProxySRCppUtilities.
    getNextHttpRequestBodyChunk
    com.ibm.ws390.xmem.proxy.channel.
    XMemProxySRInboundHttpServiceContextImpl.
    getNextHttpRequestBodyChunk
    com.ibm.ws390.xmem.proxy.channel.
    XMemProxySRInboundHttpServiceContextImpl.
    getRequestBodyBuffer
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI65226

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-01

  • Closed date

    2017-02-21

  • Last modified date

    2017-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 May 2022