PI84083: Usage Data is not queued if connection to Bluemix Product Insights host fails

9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
17.0.0.3: WebSphere Application Server Liberty 17.0.0.3
17.0.0.4: WebSphere Application Server Liberty 17.0.0.4
18.0.0.1: WebSphere Application Server Liberty 18.0.0.1
18.0.0.2: WebSphere Application Server Liberty 18.0.0.2
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
18.0.0.3: WebSphere Application Server Liberty 18.0.0.3
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
18.0.0.4: WebSphere Application Server Liberty 18.0.0.4
19.0.0.1: WebSphere Application Server Liberty 19.0.0.1
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
19.0.0.2: WebSphere Application Server Liberty 19.0.0.2
19.0.0.3: WebSphere Application Server Liberty 19.0.0.3
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
19.0.0.4: WebSphere Application Server Liberty 19.0.0.4
19.0.0.5: WebSphere Application Server Liberty 19.0.0.5
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
19.0.0.6: WebSphere Application Server Liberty 19.0.0.6
19.0.0.7: WebSphere Application Server Liberty 19.0.0.7
19.0.0.8: WebSphere Application Server Liberty 19.0.0.8
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
19.0.0.9: WebSphere Application Server Liberty 19.0.0.9
19.0.0.10: WebSphere Application Server Liberty 19.0.0.10
19.0.0.11: WebSphere Application Server Liberty 19.0.0.11
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
19.0.0.12: WebSphere Application Server Liberty 19.0.0.12
20.0.0.1: WebSphere Application Server Liberty 20.0.0.1
20.0.0.2: WebSphere Application Server Liberty 20.0.0.2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
20.0.0.3: WebSphere Application Server Liberty 20.0.0.3
20.0.0.4: WebSphere Application Server Liberty 20.0.0.4
20.0.0.5: WebSphere Application Server Liberty 20.0.0.5
20.0.0.6: WebSphere Application Server Liberty 20.0.0.6
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
20.0.0.7: WebSphere Application Server Liberty 20.0.0.7
20.0.0.8: WebSphere Application Server Liberty 20.0.0.8
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
20.0.0.9: WebSphere Application Server Liberty 20.0.0.9
20.0.0.10: WebSphere Application Server Liberty 20.0.0.10
20.0.0.11: WebSphere Application Server Liberty 20.0.0.11
20.0.0.12: WebSphere Application Server Liberty 20.0.0.12
WebSphere Application Server traditional 9.0.5.6
21.0.0.3: WebSphere Application Server Liberty 21.0.0.3
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
21.0.0.4: WebSphere Application Server Liberty 21.0.0.4
21.0.0.5: WebSphere Application Server Liberty 21.0.0.5
21.0.0.6: WebSphere Application Server Liberty 21.0.0.6
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
21.0.0.7: WebSphere Application Server Liberty 21.0.0.7
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
21.0.0.1: WebSphere Application Server Liberty 21.0.0.1
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
21.0.0.2: WebSphere Application Server Liberty 21.0.0.2
21.0.0.8: WebSphere Application Server Liberty 21.0.0.8
21.0.0.9: WebSphere Application Server Liberty 21.0.0.9
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
21.0.0.10: WebSphere Application Server Liberty 21.0.0.10
21.0.0.11: WebSphere Application Server Liberty 21.0.0.11
21.0.0.12: WebSphere Application Server Liberty 21.0.0.12
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
22.0.0.1: WebSphere Application Server Liberty 22.0.0.1
22.0.0.2: WebSphere Application Server Liberty 22.0.0.2
8.5.5.21: WebSphere Application Server V8.5.5.21
22.0.0.3: WebSphere Application Server Liberty 22.0.0.3
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11
22.0.0.4: WebSphere Application Server Liberty 22.0.0.4

APAR status

• Closed as program error.

Error description

• If the connection to bluemix cannot be established, the
  usage message is not added back to the list of queued
  messages.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All users of IBM WebSphere Application      *
  *                  Server Liberty- Product Insights            *
  ****************************************************************
  * PROBLEM DESCRIPTION: Usage data is lost if the connection to *
  *                      the Bluemix Cloud Product Insights      *
  *                      service fails                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Usage messages are lost if the WebSphere Application Server
  fails to connect to Bluemix while attempting to send usage.
  

Problem conclusion

• Upon failure to connect to Bluemix the messages are now queued
  until they can be sent again.  The problem has been resolved.
  
  The fix for this APAR is currently targeted for inclusion in fix
  pack 9.0.0.5 for WebSphere Application Server and 17.0.0.3 for
  WebSphere Application Server Liberty.  Please refer to the
  Recommended Updates page for delivery information:
  http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIBERTY PROFILE

• Fixed component ID

  5724J0814

Applicable component levels

• RCD0 PSY

     UP