Fixes are available
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
APAR status
Closed as program error.
Error description
WebSphere configuration files like security.xml or server.xml are found to be zero bytes. Nothing appears to monitor or detect zero length XML files in the repository. This causes major issues trying to run WebSphere. An example of what happens when the security.xml file is zero bytes and WebSphere is set to run as a Windows service: -------- instance is not accessible - Service crash after a few minutes. see the following in WAS systemout: [27.11.17 07:46:38:639 CET] 00000001 SSLComponentI I CWPKI0001I: SSL service is initializing the configuration [27.11.17 07:46:38:749 CET] 00000001 FfdcProvider W com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident emitted on D:\IBM\WebSphere\AppServer\profiles\AppSrv01\logs\ffdc\ server1_b9699d77_17.11.27_07.46.38.6557402039700432314128.txt com.ibm.ws.ssl.core.SSLComponentImpl.initialize 200 [27.11.17 07:46:38:749 CET] 00000001 SSLComponentI A CWPKI0007I: SSL service failed to start successfully [27.11.17 07:46:38:749 CET] 00000001 WsServerImpl E WSVR0100W: An error occurred initializing, server1 [class com.ibm.ws.runtime.component.ServerImpl] com.ibm.ws.exception.ConfigurationError: com.ibm.websphere.ssl.SSLException: Cannot get security object from WCCM. at com.ibm.ws.ssl.core.SSLComponentImpl.initialize(SSLComponentImpl .java:208) at com.ibm.ws.runtime.component.ContainerHelper.initWsComponent(Con tainerHelper.java:1193) -------- There is some correlation to the security.xml file getting corrupted to zero bytes and the scheduled job to check / monitor the expiration dates of the SSL certificates.
Local fix
To be prepared in case the security.xml file gets set to zero bytes, make sure your back up processes back up security.xml file and make sure the backup of the security.xml file is not zero bytes, so that if you need to recover it you will have a valid file.
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: Server fails to start because * * security.xml is empty. * **************************************************************** * RECOMMENDATION: * **************************************************************** In rare circumstances the security.xml file may be truncated to 0 length which causes the server to fail to start.
Problem conclusion
The code is fixed to prevent empty configuration xml files. The fix for this APAR is currently targeted for inclusion in fix pack 8.5.5.15 and 9.0.0.10. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
Comments
APAR Information
APAR number
PI91977
Reported component name
WEBSPHERE APP S
Reported component ID
5724J0800
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-01-02
Closed date
2018-08-10
Last modified date
2018-08-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE APP S
Fixed component ID
5724J0800
Applicable component levels
R850 PSY
UP
R900 PSY
UP
Document Information
Modified date:
28 April 2022