PK14391: SERVER PROCESS DOES NOT COMMUNICATE STATUS.

APAR status

• Closed as program error.

Error description

• The server fails to open a socket on the localhost, which
  it uses to communicate status to the launching process.
  This problem can manifest as the inability to control
  a WAS Server from the Windows Services panel, for example.
  The problem exist whenever a message like the following
  appears in the SystemOut.log file:
  
  21-10-05 10:35:49:364 CEST  0000000a ServerCollabo E
    WSVR0121E: An exception occurred getting a socket for port
    14618 on hostname ccz1cs0002 with an IP address of
    10.28.17.20.
  java.net.ConnectException: Connection refused: connect
   at java.net.PlainSocketImpl.socketConnect(...)
  at java.net.PlainSocketImpl.doConnect(...)
   ...
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All users of WebSphere Application Server    *
  *                 V6.02 utilizing a network or firewall        *
  *                 configuration that prohibits opening a       *
  *                 socket on the server status port using the   *
  *                 actual IP address of the host server, but    *
  *                 allows opening sockets on the loopback       *
  *                 (localhost) address.                         *
  ****************************************************************
  * PROBLEM DESCRIPTION: After starting an application server,   *
  *                      WebSphere Application Server does not   *
  *                      indicate the server to be started, but  *
  *                      the server operates as designed.        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The Server is unable to open socket port on the actual IP
  address of the machine hosting the server process (as
  opposed to the loopback address.)
  

Problem conclusion

• Apply this APAR to enable WebSphere Application Server to
  open a socket on the status port using the loopback IP address
  to communicate server status. An alternate resolution is to
  modify the network or firewall configuration to allow opening
  sockets over the status port using the host machine IP address.
  
  The fix for this APAR is currently targeted for inclusion
  in fixpack 6.0.2.5.
  Please refer to the recommended updates page for delivery
  information:
  http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PK21567

Modules/Macros

• RUNTIME
  

Fix information

• Fixed component name

  WEBSPH APP SERV

• Fixed component ID

  5724J0800

Applicable component levels

• R60A PSY

     UP

• R60H PSY

     UP

• R60I PSY

     UP

• R60P PSY

     UP

• R60S PSY

     UP

• R60W PSY

     UP

• R60Z PSY

     UP