IBM Support

PK68783: CONTROLLER GETS BBOO0327I IIOP REQUEST TIMEOUT FOR INTERNAL SERVER WORK WHEN WORK IS QUEUED TO A DEAD SERVANT.

Fixes are available

7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for IBM i
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for AIX
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for HP-UX
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for AIX
7.0.0.3: Java SDK 1.6 SR4 Cumulative Fix for WebSphere Application Server
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for Windows
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for Solaris
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for HP-UX
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for Linux
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for Linux
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for Solaris
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for AIX
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for Windows
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for IBM i
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for Windows
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for HP-UX
7.0.0.5: Java SDK 1.6 SR5 Cumulative Fix for WebSphere Application Server
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for Solaris
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for Linux
Java SDK 1.5 SR10 Cumulative Fix for WebSphere Application Server
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for IBM i
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for AIX
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for Windows
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for HP-UX
7.0.0.7: Java SDK 1.6 SR6 Cumulative Fix for WebSphere Application Server
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for Solaris
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for Linux
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for IBM i
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Windows
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for AIX
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for HP-UX
7.0.0.9: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Solaris
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Linux
6.1.0.31: Java SDK 1.5 SR11 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for IBM i
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Windows
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for HP-UX
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for AIX
7.0.0.11: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Solaris
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Linux
6.1.0.33: Java SDK 1.5 SR12 FP1 Cumulative Fix for WebSphere
6.1.0.29: Java SDK 1.5 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for AIX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for HP-UX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for IBM i
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Linux
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Solaris
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Windows
7.0.0.13: Java SDK 1.6 SR8FP1 Cumulative Fix for WebSphere Application Server
6.1.0.35: Java SDK 1.5 SR12 FP2 Cumulative Fix for WebSphere
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for AIX
7.0.0.15: Java SDK 1.6 SR9 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for HP-UX
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for IBM i
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Linux
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Solaris
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Windows
6.1.0.37: Java SDK 1.5 SR12 FP3 Cumulative Fix for WebSphere
7.0.0.17: WebSphere Application Server V7.0 Fix Pack 17
7.0.0.17: Java SDK 1.6 SR9 FP1 Cumulative Fix for WebSphere Application Server
6.1.0.39: Java SDK 1.5 SR12 FP4 Cumulative Fix for WebSphere Application Server
7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
6.1.0.41: Java SDK 1.5 SR12 FP5 Cumulative Fix for WebSphere Application Server
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
7.0.0.1: Java SDK 1.6 SR3 Cumulative Fix for WebSphere Application Server
6.1.0.43: Java SDK 1.5 SR13 Cumulative Fix for WebSphere Application Server
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
6.1.0.45: Java SDK 1.5 SR14 Cumulative Fix for WebSphere Application Server
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
6.1.0.47: WebSphere Application Server V6.1 Fix Pack 47
6.1.0.47: Java SDK 1.5 SR16 Cumulative Fix for WebSphere Application Server
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server
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APAR status

  • Closed as program error.

Error description

  • The controller received the iiop timeouts like:
    
    BBOO0327I IIOP REQUEST TIMEOUT:
    (0000):(FA54E353):(00000805):(00000000):():():(2008/04/09
    09:31:36.817239):():(com.ibm.ws.odc.ws390.proxy.servant.ODCServa
    ntProxyImpl):(handleProxiedEvents):(Local to this
    Server):():():()
    
    BBOO0327I IIOP REQUEST TIMEOUT:
    (0000):(FA54E2DC):(00000805):(00000000):():():(2008/04/09
    09:31:58.506569):():(com.ibm.ws.cluster.zos.SRDescriptionManager
    Callback):(update):(Local to this Server):():():()
    
    The problem here is that the controller is queuing the requests
    to an old servant that is not completely down. That servant is
    incapable of processing any requests and therefore the timeouts
    occur.
    
    This apar will address this problem.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of WebSphere Application Server    *
    *                 V6.1 for z/OS                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: "BBOO0327I IIOP REQUEST TIMEOUT"        *
    *                      message appears in the WebSphere        *
    *                      Application Server for z/OS Controller  *
    *                      joblog.                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The WebSphere Application Server for z/OS Controller queues work
    that will be picked up and processed by a Servant.  The
    Controller does not queue work to Servant regions that have
    been terminated, however during the period of time from when an
    abnormal termination of a Servant is requested and when that
    Servant actually finishes terminating, the Controller can still
    queue work to it.
    
    A Servant that is in the process of abnormally terminating
    cannot process work, and therefore any work that is queued to
    it will eventually result in the Controller seeing the
    "BBOO0327I IIOP REQUEST TIMEOUT" message.
    

Problem conclusion

  • The Controller was modified to no longer queue work to a Servant
    which is in the process of abnormally terminating.
    
    APAR PK68783 is currently targeted for inclusion in Service
    Level (Fix Pack) 6.1.0.23 of WebSphere Application Server V6.1
    for z/OS.
    
    Please refer to URL:
    //www.ibm.com/support/docview.wss?rs=404&uid=swg27006970
    for Fix Pack availability.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK68783

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-07-09

  • Closed date

    2008-09-22

  • Last modified date

    2009-04-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PK75951

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R500 PSN

       UP

  • R601 PSN

       UP

  • R610 PSY UK44403

       UP09/03/21 P F903

  • R700 PSY

       UP

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 December 2021