IBM Support

PK72183: WHILE PERFORMING SERVER SHUTDOWN, A THREAD WAS REPORTED AS BEING HUNG. THE SERVER WAS PREVENTED FROM STOPPING.

Fixes are available

7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for IBM i
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for AIX
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for HP-UX
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for AIX
7.0.0.3: Java SDK 1.6 SR4 Cumulative Fix for WebSphere Application Server
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for Windows
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for Solaris
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for HP-UX
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for Linux
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for Linux
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for Solaris
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for AIX
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for Windows
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for IBM i
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for Windows
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for HP-UX
7.0.0.5: Java SDK 1.6 SR5 Cumulative Fix for WebSphere Application Server
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for Solaris
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for Linux
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for IBM i
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for AIX
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for Windows
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for HP-UX
7.0.0.7: Java SDK 1.6 SR6 Cumulative Fix for WebSphere Application Server
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for Solaris
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for Linux
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for IBM i
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Windows
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for AIX
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for HP-UX
7.0.0.9: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Solaris
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Linux
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for IBM i
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Windows
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for HP-UX
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for AIX
7.0.0.11: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Solaris
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Linux
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for AIX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for HP-UX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for IBM i
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Linux
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Solaris
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Windows
7.0.0.13: Java SDK 1.6 SR8FP1 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for AIX
7.0.0.15: Java SDK 1.6 SR9 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for HP-UX
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for IBM i
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Linux
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Solaris
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Windows
7.0.0.17: WebSphere Application Server V7.0 Fix Pack 17
7.0.0.17: Java SDK 1.6 SR9 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
7.0.0.1: Java SDK 1.6 SR3 Cumulative Fix for WebSphere Application Server
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • While attempting to shutdown a server, a thread is reported as
    being  hung :
    
    Message: BBOO0221W: WSVR0605W: Thread
    "WebSphere:ORB.thread.pool t=009c27b8" (00000017) has been
    active for 712196 milliseconds and may be hung.  There is/are
    1 thread(s) in total in the server that may be hung.
    at
    com.ibm.ws390.tx.NativeTransactionContext.processTmp(Native
    Method)
    at com.ibm.ws390.tx.NativeTransactionContext.processTmp
    (NativeTransactionContext.java:604)
    at
    com.ibm.ws390.tx.NativeGlobalTransactionContext.commitOnePhase
    (NativeGlobalTransactionContext.java:911)
    at com.ibm.ws.tx.jta.TransactionImpl.prepareZOSResources
    (TransactionImpl.java:636)
    at com.ibm.tx.jta.TransactionImpl.prepareResources
    (TransactionImpl.java:1458)
    at com.ibm.ws.tx.jta.TransactionImpl.stage1CommitProcessing
    (TransactionImpl.java:500)
    at com.ibm.tx.jta.TransactionImpl.processCommit
    (TransactionImpl.java:978)
    at com.ibm.tx.jta.TransactionImpl.commit
    (TransactionImpl.java:913)
    at com.ibm.ws.tx.jta.TranManagerImpl.commit
    (TranManagerImpl.java:369)
    at com.ibm.tx.jta.TranManagerSet.commit
    (TranManagerSet.java:161)
    at com.ibm.ejs.csi.TranStrategy.commit
    (TranStrategy.java:915)
    at com.ibm.ejs.csi.TranStrategy.postInvoke
    (TranStrategy.java:228)
    at com.ibm.ejs.csi.RequiresNew.postInvoke
    (RequiresNew.java:137)
    at com.ibm.ejs.csi.TransactionControlImpl.postInvoke
    (TransactionControlImpl.java:561)
    at com.ibm.ejs.container.EJSContainer.postInvoke
    (EJSContainer.java:4512)
    
    The server cannot be stopped from the Administration Console,
    and the running process cannot be terminated.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All Users of IBM WebSphere Application      *
    *                  Server V7.0 for z/OS                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: Address a number of transactions        *
    *                      problems discovered during extended     *
    *                      testing.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    (1) While attempting to shutdown a server, a thread is
    reported as being hung :
    Message: BBOO0221W: WSVR0605W: Thread
    "WebSphere:ORB.thread.pool t=009c27b8" (00000017) has been
    active for 712196 milliseconds and may be hung.
    There is/are 1 thread(s) in total in the server that may be
    hung.
    at
    com.ibm.ws390.tx.NativeTransactionContext.processTmp(Native
    Method)
    at com.ibm.ws390.tx.NativeTransactionContext.processTmp
    (NativeTransactionContext.java:604)
    at
    com.ibm.ws390.tx.NativeGlobalTransactionContext.commitOnePhase
    (NativeGlobalTransactionContext.java:911)
    at com.ibm.ws.tx.jta.TransactionImpl.prepareZOSResources
    (TransactionImpl.java:636)
    at com.ibm.tx.jta.TransactionImpl.prepareResources
    (TransactionImpl.java:1458)
    at com.ibm.ws.tx.jta.TransactionImpl.stage1CommitProcessing
    (TransactionImpl.java:500)
    at com.ibm.tx.jta.TransactionImpl.processCommit
    (TransactionImpl.java:978)
    at com.ibm.tx.jta.TransactionImpl.commit
    (TransactionImpl.java:913)
    at com.ibm.ws.tx.jta.TranManagerImpl.commit
    (TranManagerImpl.java:369)
    ...
    
    The server cannot be stopped from the Administrative Console,
    and the running process cannot be terminated.
    
    Threads are becoming stuck due to protocol messages being sent
    but never responded to by another server involved in the
    transaction.  This is related to blocking issues on
    high-priority threads.
    
    (2) Incoming Web Services Atomic Transactions were not being
    handled in a manner consistent with the settings on the
    application deployment descriptor.
    
    (3) IllegalStateException thrown and FFDC logged while
    attempting to resume a transaction.
    FFDC Exception:java.lang.IllegalStateException
    SourceId:com.ibm.ws.Transaction.TranManagerImpl.resume
    ProbeId:201 Reporter:com.ibm.ws.tx.jta.TranManagerImpl@789f789f
    java.lang.IllegalStateException: Context is not currently
    suspended
     at
    com.ibm.ws390.tx.NativeTransactionContext.resume(NativeTransacti
    onContext.java:264)
     at
    com.ibm.ws.tx.jta.TranManagerImpl.resume(TranManagerImpl.java:15
    8)
     at
    com.ibm.tx.jta.TranManagerSet.resume(TranManagerSet.java:181)
     at
    com.ibm.ejs.csi.TransactionControlImpl.resumeGlobalTx(Transactio
    nControlImpl.java:1256)
     at
    com.ibm.ejs.csi.TransactionControlImpl.postInvoke(TransactionCon
    trolImpl.java:596)
     at
    com.ibm.ejs.container.EJSContainer.postInvoke(EJSContainer.java:
    4549)
    
    Transaction timeout processing caused problem with the resume
    and suspend processing of the transaction context.
    
    (4) Heuristic forget retry processing was failing due to the
    failing resource being omitted from the list of resources to
    retry.
    
    (5) Web Services Atomic Transactions failing with
    WebServicesFault caused by
    WebServicesFault
    
    
     faultCode:
    {http://schemas.xmlsoap.org/soap/envelope/}MustUnderstand
    
    
     faultString: WSWS3173E: Error: Did not understand
    "MustUnderstand"
    header(s):{http://schemas.xmlsoap.org/ws/2004/10/wscoor}Coordina
    tionContext
    
    
     faultActor: null
    
    
     faultDetail:
    
    
    WSWS3173E: Error: Did not understand "MustUnderstand"
    header(s):{http://schemas.xmlsoap.org/ws/2004/10/wscoor}Coordina
    tionContext
    
    Handlers were unable to differentiate multiple contexts for
    the same transaction if different Web Services - Transaction
    versions were in use.
    
    (6) Various Web Services - Atomic Transactions failures due to
    attempting to utilise CoordinationContext before initialisation.
    

Problem conclusion

  • (1) Corrected the blocking issues on high-priority threads.
    
    (2) Changed to correctly handle incoming Web Services Atomic
    Transaction contexts as defined by the application deployment
    descriptor.
    
    (3) Corrected processing of transaction contexts on timeout
    threads.
    
    (4) Changed to ensure that failed resource was correctly added
    to list of resources to retry.
    
    (5) Changed to handle multiple contexts for the same
    transaction based on the Web Services - Transaction version.
    
    (6) Initialise CoordinationContext earlier during Web Services
    - Atomic Transaction processing.
    
    The fix for this APAR is currently targeted for inclusion in
    fixpack 7.0.0.1.  Please refer to the Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK72183

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-09-16

  • Closed date

    2008-11-17

  • Last modified date

    2008-11-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
10 February 2022