IBM Support

PK72749: WHEN RESTART IS SELECTED ON CONSOLE TO RECYCLE 7 SERVERS, THE CONSOLE HANGS INDEFINITELY BUT THE SERVERS RESTART

Fixes are available

7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for IBM i
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for AIX
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for HP-UX
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for AIX
7.0.0.3: Java SDK 1.6 SR4 Cumulative Fix for WebSphere Application Server
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for Windows
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for Solaris
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for HP-UX
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for Linux
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for Linux
7.0.0.1: WebSphere Application Server V7.0 Fix Pack 1 for Solaris
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for AIX
7.0.0.3: WebSphere Application Server V7.0 Fix Pack 3 for Windows
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for IBM i
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for Windows
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for HP-UX
7.0.0.5: Java SDK 1.6 SR5 Cumulative Fix for WebSphere Application Server
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for Solaris
7.0.0.5: WebSphere Application Server V7.0 Fix Pack 5 for Linux
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for IBM i
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for AIX
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for Windows
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for HP-UX
7.0.0.7: Java SDK 1.6 SR6 Cumulative Fix for WebSphere Application Server
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for Solaris
7.0.0.7: WebSphere Application Server V7.0 Fix Pack 7 for Linux
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for IBM i
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Windows
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for AIX
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for HP-UX
7.0.0.9: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Solaris
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Linux
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for IBM i
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Windows
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for HP-UX
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for AIX
7.0.0.11: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Solaris
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Linux
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for AIX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for HP-UX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for IBM i
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Linux
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Solaris
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Windows
7.0.0.13: Java SDK 1.6 SR8FP1 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for AIX
7.0.0.15: Java SDK 1.6 SR9 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for HP-UX
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for IBM i
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Linux
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Solaris
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Windows
7.0.0.17: WebSphere Application Server V7.0 Fix Pack 17
7.0.0.17: Java SDK 1.6 SR9 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
7.0.0.1: Java SDK 1.6 SR3 Cumulative Fix for WebSphere Application Server
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After a Save and Sync of changes are made in the administrative
    console and are successful, selected RESTART to recycle 7
    servers the administrative console hangs indefinitely, even
    though the joblogs shows e-bus for all servers. The joblog of
    the deployment manager servant shows this message.
    
    ExtendedMessage: BBOO0221W: WSVR0605W: Thread
    "WebSphere:ORB.thread.pool t=007ca3e8" (00000010) has been
    active for 602618 milliseconds and may be hung.  There is/are
    1 thread(s) in total in the server that may be hung.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of WebSphere Application          *
    *                  Server V7.0 with Deployment Manager         *
    ****************************************************************
    * PROBLEM DESCRIPTION: Restarting multiple servers through     *
    *                      the administrative console will hang    *
    *                      the console indefinitely.               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Notifications that the servers had restarted successfully were
    not being passed up to the administrative console.  This caused
    the administrative console to wait at least 5 minutes for each
    server to start. During this time, the console would stay in
    the working state.
    

Problem conclusion

  • The problem was fixed by changing the way notifications sent
    during the server stop are processed by the node agent.  It
    will send the notifications only to the targets that need to
    receive them and not try to send them to all managed servers.
    
    The fix for this APAR is currently targeted for inclusion in
    fixpack 7.0.0.1.  Please refer to the Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK72749

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-09-24

  • Closed date

    2008-11-12

  • Last modified date

    2008-11-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
23 October 2021