IBM Support

PK97002: HIGH LOAD MAY CAUSE SYNCHRONOUS LOCK PROBLEM IN XMLUTILS WHILE USING JAX-RPC WEB SERVICES

Fixes are available

7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for IBM i
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Windows
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for AIX
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for HP-UX
7.0.0.9: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Solaris
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Linux
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for IBM i
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Windows
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for HP-UX
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for AIX
7.0.0.11: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Solaris
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Linux
6.1.0.31: Java SDK 1.5 SR11 FP1 Cumulative Fix for WebSphere Application Server
6.1.0.33: Java SDK 1.5 SR12 FP1 Cumulative Fix for WebSphere
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for AIX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for HP-UX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for IBM i
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Linux
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Solaris
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Windows
7.0.0.13: Java SDK 1.6 SR8FP1 Cumulative Fix for WebSphere Application Server
6.1.0.35: Java SDK 1.5 SR12 FP2 Cumulative Fix for WebSphere
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for AIX
7.0.0.15: Java SDK 1.6 SR9 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for HP-UX
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for IBM i
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Linux
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Solaris
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Windows
6.1.0.37: Java SDK 1.5 SR12 FP3 Cumulative Fix for WebSphere
7.0.0.17: WebSphere Application Server V7.0 Fix Pack 17
7.0.0.17: Java SDK 1.6 SR9 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
6.1.0.47: WebSphere Application Server V6.1 Fix Pack 47
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
6.1.0.39: Java SDK 1.5 SR12 FP4 Cumulative Fix for WebSphere Application Server
6.1.0.41: Java SDK 1.5 SR12 FP5 Cumulative Fix for WebSphere Application Server
6.1.0.43: Java SDK 1.5 SR13 Cumulative Fix for WebSphere Application Server
6.1.0.45: Java SDK 1.5 SR14 Cumulative Fix for WebSphere Application Server
6.1.0.47: Java SDK 1.5 SR16 Cumulative Fix for WebSphere Application Server
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A customer has a client application that has a large number of
    threads calling JAX-RPC web service applications.
    
    Many of the threads are blocked waiting for a
    DocumentBuilderFactory object in the XMLUtils.newDocument
    method.
    
    3XMTHREADINFO      "WebContainer : 338" (TID:0x42331500,
    sys_thread_t:0x42182858, state:B, native ID:0x004B4079) prio=5
    4XESTACKTRACE          at
    com/ibm/ws/webservices/engine/utils/XMLUtils.newDocument(XMLUtil
    s.java:479(Compiled Code))
    4XESTACKTRACE          at
    com/ibm/ws/webservices/engine/xmlsoap/SOAPElement.getAsDocument(
    SOAPElement.java:2417(Compiled Code))
    4XESTACKTRACE          at
    com/ibm/ws/webservices/engine/xmlsoap/SOAPElement.getAsDocument(
    SOAPElement.java:2406(Compiled Code))
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server V6.1 and   *
    *                  V7.0 users of JAX-RPC in a high load        *
    *                  environment                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: JAX-RPC users may encounter             *
    *                      synchronous lock problems in            *
    *                      XMLUtils.newDocument                    *
    ****************************************************************
    * RECOMMENDATION:  Install a fixpack containing this APAR.     *
    ****************************************************************
    A customer has a client application that has a large number
    of threads calling JAX-RPC web service applications.
    
    Many of the threads are blocked waiting for a
    DocumentBuilderFactory object in the XMLUtils.newDocument
    method.
    
    3XMTHREADINFO      "WebContainer : 338" (TID:0x42331500,
    sys_thread_t:0x42182858, state:B, native ID:0x004B4079) prio=5
    4XESTACKTRACE          at
    com/ibm/ws/webservices/engine/utils/XMLUtils.newDocument(XMLUtil
    s.java:479(Compiled Code))
    4XESTACKTRACE          at
    com/ibm/ws/webservices/engine/xmlsoap/SOAPElement.getAsDocument(
    SOAPElement.java:2417(Compiled Code))
    4XESTACKTRACE          at
    com/ibm/ws/webservices/engine/xmlsoap/SOAPElement.getAsDocument(
    SOAPElement.java:2406(Compiled Code))
    
    When threads are blocked unnecessarily, unintended delays may
    occur in other parts of the system.
    

Problem conclusion

  • The XMLUtils.newDocument method uses a single
    DocumentBuilderFactory object to construct the new Document
    objects.  The code is changed to use several
    DocumentBuilderFactory objects, which effectively eliminates
    the synchronous lock problem.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 6.1.0.29 and 7.0.0.9.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK97002

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    61A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-09-23

  • Closed date

    2009-11-13

  • Last modified date

    2009-11-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61I PSY

       UP

  • R61P PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R61Z PSY

       UP

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 December 2021