PM00622: SIP CONTAINER MESSAGES THAT CANNOT BE PROCESSED NEED TO BE LOGGED.

Fixes are available

APAR status

Closed as program error.

Error description

When the Session Initiation Protocol (SIP) container is unable
to properly process a SIP header the container drops the
message, without logging anything at the standard log level.
WebSphere Application Server needs to log whenever it can not
process a message. it should not just drop the message without
logging anything at "standard" log levels.

Local fix

Problem summary

****************************************************************
* USERS AFFECTED:  SIP (Session Initiation Protocol) users     *
*                  of IBM WebSphere Application Server V6.1    *
*                  and V7.0                                    *
****************************************************************
* PROBLEM DESCRIPTION: The container drops a SIP message       *
*                      without writing an error message to     *
*                      the log.                                *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
When the SIP container receives an invalid message, it tries
to reply to the message with an error response. In some cases,
the container cannot send back the error response. The problem
is that the container drops the message without writing an
error message to the log.

Problem conclusion

The problem is fixed in the SIP (Session Initiation Protocol)
container. When a SIP message gets dropped, for any reason, a
special log record is written to the trace log, explaining
the failure. You can enable this log level with the
following trace specification:

com.ibm.ws.sip.*=FINE

This log level is suitable for troubleshooting. It prints
failure events to the trace log, and it does not print
normal activity. When this log level is enabled, the trace log
size is subject to end-user activity. To eliminate the risk of
flooding the log with invalid messages in routine deployment,
it is recommended to run with the default log level, of INFO.

The fix for this APAR is currently targeted for inclusion in
fix packs 6.1.0.31 and 7.0.0.11.  Please refer to the
Recommended Updates page for delivery information:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980

Temporary fix

Comments

APAR Information

APAR number
PM00622
Reported component name
WEBSPHERE APP S
Reported component ID
5724J0800
Reported release
61I
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-11-05
Closed date
2009-12-01
Last modified date
2009-12-01

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

PM04363

Fix information

Fixed component name
WEBSPHERE APP S
Fixed component ID
5724J0800

Applicable component levels

R61A PSY
UP
R61H PSY
UP
R61I PSY
UP
R61P PSY
UP
R61S PSY
UP
R61W PSY
UP
R61Z PSY
UP
R700 PSY
UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 December 2021

Tips

PM00622: SIP CONTAINER MESSAGES THAT CANNOT BE PROCESSED NEED TO BE LOGGED.

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R61A PSY

R61H PSY

R61I PSY

R61P PSY

R61S PSY

R61W PSY

R61Z PSY

R700 PSY

Document Information

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