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PM16383: ABEND 0C4 IN CR HANDLING SMF SUBTYPE 9 RECORD RSN=00000011.

Fixes are available

7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for AIX
7.0.0.15: Java SDK 1.6 SR9 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for HP-UX
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for IBM i
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Linux
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Solaris
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Windows
7.0.0.17: WebSphere Application Server V7.0 Fix Pack 17
7.0.0.17: Java SDK 1.6 SR9 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server
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APAR status

  • Closed as program error.

Error description

  • Abend 0C4 rsn=00000011 in the CR region caused by incorrect
    size calculation for handling a SMF Subtype 9 record.
    .
      Symptom             Description
      -------             -----------
      PIDS/5655N0200      Program id: 5655N0200
      RIDS/CBSERIES#L     Load module name: CBSERIES
      RIDS/CBSERIES       Csect name: CBSERIES
      AB/S00C4            System abend code: 00C4
      PRCS/00000011       Abend reason code: 00000011
      RIDS/BBORLEXT#R     Recovery routine csect name: BBORLEXT
    .
        General purpose register values
          Left halves of all registers contain zeros
           0-3  FFFFCD36  00000103  3BD0CD48  22FE401E
           4-7  3A538420  00000106  FFFFFFFB  22FE4074
           8-11 228F25A8  3C039FDB  22FE4170  00000004
          12-15 394FFBD8  22B988A0  000000CE  FFFFFFFD
    .
    Trace back:
    Entry       E  Offset  Statement   Load Mod   Service  Status
    SMFRequestActivity::cutSmfSt9Record(ORB_Request*,unsigned ...)
                +000042B4              *PATHNAM   CF06093  Call
    ORB_Request::~ORB_Request()
                +0000070A              *PATHNAM   CF06093  Call
    BBO_BOA::return_ORB_request(ORB_Request*)
                +0000004A              *PATHNAM   CF06093  Call
    ACR_ExecutionThread::ProcessXMemOutboundResponse(acrwObj*)
                +0000009A              *PATHNAM   CF06093  Call
    ACR_ExecutionThread::RemoveAndProcessWork(ThreadCleanUp*)
                +00001212              *PATHNAM   CF06093  Call
    ACR_ExecutionRoutine
                +000001E8              *PATHNAM   CF06093  Call
                +000011F4              CEEPLPKA            Call
    CEEOPCMM    +000009A2              CEEBINIT   HLE7750  Call
    .
     The storage just prior to Reg 9
     3BD0D6E0.:3BDBD82F. LENGTH(X'0B0150')
                         --All bytes contain X'40', C' '
     3BDBD840.:3C039FCF. LENGTH(X'27C790')
                         --All bytes contain X'40', C' '
     3C039FD0   40404040   40404040   40404040   00000000   |
    ~~~
    .        SYSTRACE:
    00 017A 009B1540  DSP        072C1000 A2B979FA
    00 017A 009B1540  EXT   1005 072C1000 A2B979FA
    00 017A 009B1540  I/O  0AD48 072C1000 A2B979FA
    00 017A 009B1540  EXT   1005 072C1000 A2B979FA
    00 017A 009B1540  I/O  03002 072C1000 A2B979FA
    00 017A 009B1540  EXT   1005 072C1000 A2B979FA
    00 017A 009B1540  I/O  0AF49 072C1000 A2B979FA
    00 017A 009B1540  EXT   1005 072C1000 A2B979FA
    00 017A 009B1540  EXT   1005 072C1000 A2B979FA
    00 017A 009B1540  EXT   1005 072C1000 A2B979FA
    00 017A 009B1540  EXT   1005 072C1000 A2B979FA
    00 017A 009B1540  PGM    011 072C1000 A2B979F4
    00 017A 009B1540 *I/O  04200 072C1000 A2B979FA
    00 017A 009B1540  DSP        072C1000 A2B979FA
    00 017A 009B1540  PGM    011 072C1000 A2B979F4
    00 017A 009B1540  *RCVY PROG
    .
      This problem could fail differently based on the size of the
     storage area being prepared incorrectly for the Subtype 9 smf
     records. Or possibly the target area layout.
      The storage just prior to the area currently being set will
     be filled with hex X'40' spaces. The SYSTRACE shows the
     looping during this storage setup and successively setting
     256 bytes at a time to x'40'.
    .
     The code being executed at the time is cutSmfSt9Record in
     bboosmf9.
    .
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V7.0                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: WebSphere Application Server for z/OS   *
    *                      terminates with ABEND0C4/ABENDS0C4      *
    *                      when running with SMF 120 subtype 9     *
    *                      records with CPU usage subsection       *
    *                      enabled.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The CPU usage subsection of SMF 120 subtype records assumes a
    maximum length of 256 for application or method names. For
    applications that contain names greater than 256 characters
    long, the SMF 120 subtype 9 CPU usage processing may cause an
    ABEND0C4/ABENDS0C4 when attempting to write the record.
    
    The traceback could look something like this:
    
    Entry       E  Offset  Statement   Load Mod          Service
    SMFRequestActivity::cutSmfSt9Record(ORB_Request*,unsigned ch
    
                +000042B4              *PATHNAM          CF06093
    ORB_Request::~ORB_Request()
                +0000070A              *PATHNAM          CF06093
    BBO_BOA::return_ORB_request(ORB_Request*)
                +0000004A              *PATHNAM          CF06093
    ACR_ExecutionThread::ProcessXMemOutboundResponse(acrwObj*)
                +0000009A              *PATHNAM          CF06093
    ACR_ExecutionThread::RemoveAndProcessWork(ThreadCleanUp*)
                +00001212              *PATHNAM          CF06093
    ACR_ExecutionRoutine
                +000001E8              *PATHNAM          CF06093
                +000011F4              CEEPLPKA
    CEEOPCMM    +000009A2              CEEBINIT          HLE7750
    

Problem conclusion

  • Code has been updated to truncate strings to their max length
    of 256 characters when writing the SMF 120 subtype 9 record.
    
    APAR PM16383 is currently targeted for inclusion in Service
    Level (Fix Pack) 7.0.0.15 of WebSphere Application Server V7.0.
    
    Please refer to URL:
    //www.ibm.com/support/docview.wss?rs=404&uid=swg27006970
    for Fix Pack availability.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM16383

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-06-11

  • Closed date

    2010-09-14

  • Last modified date

    2011-04-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R700 PSY UK65060

       UP11/03/04 P F103

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 October 2021