IBM Support

PM34361: SIP only DMZ Proxy does not work

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The following exception may be seen on a Session Initiation
    Protocol (SIP) DMZ proxy (Medium or Low security) when routing
    to a WebSphere Application Server cell with a service
    integration bus (SIB) configuration created:
    
    [5/25/10 15:12:42:790 GMT+02:00] 00000015 IdentityMappi 1
    unexpected exception
    
    java.lang.ClassNotFoundException:
    com.ibm.ws.sib.jfapchannel.impl.JFapChannelFactory
    at java.lang.Class.forNameImpl(Native Method)
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of a SIP-enabled IBM WebSphere        *
    *                  Application Server V7.0 DMZ Proxy Server    *
    ****************************************************************
    * PROBLEM DESCRIPTION: ClassNotFound exceptions on SIP DMZ     *
    *                      Proxy                                   *
    *                                                              *
    *                      SIP DMZ Proxy routing may not           *
    *                      function properly or as expected        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a DMZ Proxy is defined as SIP only, no HTTP, then the
    following error can occur.
    java.lang.ClassNotFoundException:
    com.ibm.ws.sib.jfapchannel.impl.JFapChannelFactory
    Sip traffic will not work.  This is caused by the fact that
    the DMZ Proxy was not starting the UCFProxyService when HTTP
    was not active.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM34361

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-08

  • Closed date

    2011-03-08

  • Last modified date

    2011-03-11

  • APAR is sysrouted FROM one or more of the following:

    PM20204

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 October 2021