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PM39105: CONSOLE HELP TOPICS ARE NOT WORKING.

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APAR status

  • Closed as program error.

Error description

  • Console help system does not work on z/OS
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V8.0 on z/OS using the help in the   *
    *                  Administrative Console                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: Administrative Console help topics      *
    *                      are not being displayed.                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Administrative Console help topics are not being
    displayed. The help system fails to initialize properly on the
    z/OS operating system.
    
    The following exception is emitted to the job log.
    BBOO0220E: SECJ0326E: No received or invocation credential
    exist on the thread. The Role based authorization check will
    not have an accessId of the caller to check. The parameters
    are: role name administra tor. The stack trace is
    java.lang.Exception: Invocation and received credentials are
    both null
      at
    com.ibm.ws.security.role.RoleBasedAuthorizerImpl.isGrantedAnyRol
    e(RoleBasedAuthorizerImpl.java:984)
      at
    com.ibm.ws.management.authorizer.AdminAuthorizerImpl.checkAccess
    (AdminAuthorizerImpl.java:779)
      at
    com.ibm.ws.management.authorizer.AdminAuthorizerImpl.checkAccess
    (AdminAuthorizerImpl.java:244)
      at
    com.ibm.ws.management.configservice.ConfigServiceImpl.checkAcces
    s(ConfigServiceImpl.java:2877)
      at
    com.ibm.ws.management.configservice.ConfigServiceImpl.queryConfi
    gObjects(ConfigServiceImpl.java:954)
      at
    com.ibm.ws.management.configservice.ConfigServiceImpl.resolve(Co
    nfigServiceImpl.java:1069)
      at
    com.ibm.ws.management.configservice.ConfigServiceImpl.resolve(Co
    nfigServiceImpl.java:1029)
      at
    com.ibm.ws.management.configservice.ConfigServiceServerProxy$13.
    run(ConfigServiceServerProxy.java:534)
      at
    com.ibm.ws.security.util.AccessController.doPrivileged(AccessCon
    troller.java:118)
      at
    com.ibm.ws.management.configservice.ConfigServiceServerProxy.res
    olve(ConfigServiceServerProxy.java:525)
      at
    com.ibm.ws.console.core.iehshelper.IEHSExtension.getWAS_VMAP(IEH
    SExtension.java:111)
      at
    com.ibm.ws.console.core.iehshelper.IEHSExtension.resolveWASVaria
    bles(IEHSExtension.java:56)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    

Problem conclusion

  • Code changes have been made to initialize the IEHS help system
    properly and display console help topics.
    
    APAR PM39105 is currently targeted for inclusion in
    Service Level (Fix Pack) 1 of WebSphere
    Application Server 8.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM39105

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-12

  • Closed date

    2011-06-16

  • Last modified date

    2012-08-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 October 2021