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PM40749: THE HEARTBEAT TIME OUT DROPS A SERVER FROM THE VIEW. HA MANAGER THEN TRIES TO RECOVER, RECOVERY ABNORMAL

Fixes are available

7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
8.0.0.2: WebSphere Application Server V8.0 Fix Pack 2
8.0.0.3: WebSphere Application Server V8.0 Fix Pack 3
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
8.0.0.4: WebSphere Application Server V8.0 Fix Pack 4
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
6.1.0.47: WebSphere Application Server V6.1 Fix Pack 47
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
6.1.0.41: Java SDK 1.5 SR12 FP5 Cumulative Fix for WebSphere Application Server
6.1.0.43: Java SDK 1.5 SR13 Cumulative Fix for WebSphere Application Server
6.1.0.45: Java SDK 1.5 SR14 Cumulative Fix for WebSphere Application Server
6.1.0.47: Java SDK 1.5 SR16 Cumulative Fix for WebSphere Application Server
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • The heartbeat time out drops a server from the view. HA Manager
    then tries to recover, but recovery is abnormal due to the
    fact that the JVMs are still unresponsive. The abnormal
    recovery timings lead to the following issue on the
    coordinator while rebuilding state.
    
    [5/20/11 8:49:53:809 EDT] 00000031 AppGroupState E   HMGR5003E:
    An
    internal error was encountered while processing a group
    membership
    change for group name
    drs_agent_id=WebSphere_Portal\ws/com.ibm.wps.puma.OID_Group_Cach
    e\660158
    \1,drs_inst_id=1306434660158,drs_inst_name=ws/com.ibm.wps.puma.O
    ID_Group
    _Cache,drs_mode=0,policy=DefaultNOOPPolicy. The old member was
    MemberId
    GroupMemberId :
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server, Network Deployment edition          *
    ****************************************************************
    * PROBLEM DESCRIPTION: HMGR5003E message is logged during      *
    *                      Replication Service failover due to     *
    *                      servers starting or stopping            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When replication failover occurs, the replication service
    (DRS) may abandon existing replica instances and create new
    replica instance as part of recovery. The replication service
    uses HA Manager to create or destroy these instances, so the
    HA Manager must forward the information related to creating or
    dsstroying replicas to the the HA Coordinator. The "new
    instance" message may arrive at the HA Coordinator when the HA
    Coordinator is not expecting it.
    

Problem conclusion

  • Changed the HA Coordinator to correctly process the "new
    instance" message.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 6.1.0.41, 7.0.0.19 and 8.0.0.1.
    
    Please refer to the Recommended Updates page for delivery
    information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM40749

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    61I

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-06-03

  • Closed date

    2011-06-30

  • Last modified date

    2011-06-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61I PSY

       UP

  • R61P PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R61Z PSY

       UP

  • R700 PSY

       UP

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 October 2021