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PM48594: CONTROLLER REGION TERMINATES WITH REASON=C9C21863 AFTER A 3A3 IN VALID RETURN CODE FROM A CALL TO RRS' ATRRUSI SERVICE

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APAR status

  • Closed as program error.

Error description

  • The controller region hosting a downstream (subordinate)
    transaction terminates with REASON=C9C21863 after a 3A3 (931)
    invalid return code from an invocation to RRS' ATRRUSI service.
    The invalid return code occurred because the unit of recovery
    under which the ATRRUSI service call executed was already
    cleaned up.
    The Application Server's transaction alarm process running in
    the controller region cleaned up the the Unit of Recovery
    because it noticed that the servant region associated with the
    UR in question was in the process of terminating as result of
    a WLM timeout  (SYSTEM ABEND CODE: 0EC3  ABEND REASON CODE:
    04130004).
    
    The following can be observed in the controller region log:
    
    xx.xx.xx STC09528  BBOO0232W A request for Class Name  427
    427             'com.ibm.ws390.tx.SyncpointManagerImpl'
    and Method Name
    427             'afterCompletion', from ip
    addr=xx.xx.xx.xxx port=xxxxxx, has timed out.
    427             The servant process associated with the
    request will be terminated.
    426             'afterCompletion', from ip
    addr=xx.xx.xx.xxx port=xxxxxx, has timed out.
    427             Request Id(FFD5CC7F)
    426             The servant process associated with the
    request will be terminated.
    426             Request Id(FFD5CC7C)
    xx.xx.xx STC09528  BBOO0327I INTERNAL REQUEST TIMEOUT:  428
    428
    (0000):(FFD5CC79):(00000805):(00000000):():(xxxx/xx/xx
    428             xx:xx:xx.299590):(xxxx/xx/xx
    428
    xx:xx:xx.262505):():(com.ibm.ws390.tx.XARecoveryAgentImpl):(roll
    back):
    428             (ip addr=0.1.48.225 port=655360):():():()
    ...
    
    Soon after:
    
    ...
    xx.xx.xx STC09528  BBOT0004E: RRS SERVICE ATRRUSI2 FAILED WITH
    RETURN CODE=3a3.
    xx.xx.xx STC09528  BBOO0222I: WTRN0108I: ATRRUSI2. Invalid RRS
    return code: 3a3,  430
    430             InputUriToken =
    7da2bd00000008270055000455555555, InputInfo =
    430             07da2bd00000008270055000455555555
    xx.xx.xx STC09528  BBOO0035W TERMINATING THE CURRENT PROCESS,
    REASON=C9C21863.
    xx.xx.xx STC09528  BBOO0035W TERMINATING THE CURRENT PROCESS,
    REASON=C9C21863.
    xx.xx.xx STC09528  BBOO0037E Function ieavrls failed with
    RC=8, REASON=00000000.
    xx.xx.xx STC09528  IEA794I SVC DUMP HAS CAPTURED:  435
    435             DUMPID=006 REQUESTED BY JOB (XXXXXXX )
    435             DUMP TITLE=COMPON=WEBSPHERE
    Z/OS,COMPID=5655I3500,ISSUER=BBORMC
    435                        DP,ERRNO=C9C21863
    xx.xx.xx STC09528  BBOT0004E: RRS SERVICE ATRRUSI2 FAILED WITH
    RETURN CODE=3a3.
    xx.xx.xx STC09528  BBOO0222I: WTRN0108I: ATRRUSI2. Invalid RRS
    return code: 3a3,  437
    437             InputUriToken = xxxxxxxxxxxxxxxxxxxxx ,
    InputInfo = xxxxxxxxxxxxxxxxxxxxxxxx
    xx.xx.xx STC09528  BBOO0035W TERMINATING THE CURRENT PROCESS,
    REASON=C9C21863.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    *                  V8.0                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: Controller region terminates with       *
    *                      REASON=C9C21863 after a 3A3 invalid     *
    *                      return code from a call to RRS'         *
    *                      ATRRUSI service                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The controller region hosting a downstream (subordinate)
    transaction terminates with REASON=C9C21863 after a 3A3 (931)
    invalid return code from an invocation to RRS' ATRRUSI service.
    The invalid return code occurred because the unit of recovery
    under which the ATRRUSI service call executed was already
    cleaned up.
    The Application Server's transaction alarm process running in
    the controller region cleaned up the the unit of recovery
    because it noticed that the servant region associated with the
    UR in question was in the process of terminating as result of
    a WLM timeout  (SYSTEM ABEND CODE: 0EC3  ABEND REASON CODE:
    04130004).
    The following can be observed in the controller region log:
    xx.xx.xx STC09528  BBOO0232W A request for Class Name  427
    427             'com.ibm.ws390.tx.SyncpointManagerImpl'
    and Method Name
    427             'afterCompletion', from ip
    addr=xx.xx.xx.xxx port=xxxxxx, has timed out.
    427             The servant process associated with the
    request will be terminated.
    426             'afterCompletion', from ip
    addr=xx.xx.xx.xxx port=xxxxxx, has timed out.
    427             Request Id(FFD5CC7F)
    426             The servant process associated with the
    request will be terminated.
    426             Request Id(FFD5CC7C)
    xx.xx.xx STC09528  BBOO0327I INTERNAL REQUEST TIMEOUT:  428
    428
    (0000):(FFD5CC79):(00000805):(00000000):():(xxxx/xx/xx
    428             xx:xx:xx.299590):(xxxx/xx/xx
    428
    xx:xx:xx.262505):():(com.ibm.ws390.tx.XARecoveryAgentImpl):(roll
    back):
    428             (ip addr=0.1.48.225 port=655360):():():()
    ...
    Soon after:
    ...
    xx.xx.xx STC09528  BBOT0004E: RRS SERVICE ATRRUSI2 FAILED WITH
    RETURN CODE=3a3.
    xx.xx.xx STC09528  BBOO0222I: WTRN0108I: ATRRUSI2. Invalid RRS
    return code: 3a3,  430
    430             InputUriToken =
    7da2bd00000008270055000455555555, InputInfo =
    430             07da2bd00000008270055000455555555
    xx.xx.xx STC09528  BBOO0035W TERMINATING THE CURRENT PROCESS,
    REASON=C9C21863.
    xx.xx.xx STC09528  BBOO0035W TERMINATING THE CURRENT PROCESS,
    REASON=C9C21863.
    xx.xx.xx STC09528  BBOO0037E Function ieavrls failed with
    RC=8, REASON=00000000.
    xx.xx.xx STC09528  IEA794I SVC DUMP HAS CAPTURED:  435
    435             DUMPID=006 REQUESTED BY JOB (XXXXXXX )
    435             DUMP TITLE=COMPON=WEBSPHERE
    Z/OS,COMPID=5655I3500,ISSUER=BBORMC
    435                        DP,ERRNO=C9C21863
    xx.xx.xx STC09528  BBOT0004E: RRS SERVICE ATRRUSI2 FAILED WITH
    RETURN CODE=3a3.
    xx.xx.xx STC09528  BBOO0222I: WTRN0108I: ATRRUSI2. Invalid RRS
    return code: 3a3,  437
    437             InputUriToken = xxxxxxxxxxxxxxxxxxxxx ,
    InputInfo = xxxxxxxxxxxxxxxxxxxxxxxx
    xx.xx.xx STC09528  BBOO0035W TERMINATING THE CURRENT PROCESS,
    REASON=C9C21863.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM48594

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-09-23

  • Closed date

    2011-10-25

  • Last modified date

    2012-08-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 October 2021