PM60801: UNABLE TO VIEW LOGS IN ''RUNTIME'' TAB IN BASIC MODE UNDER JVM LOGS IN V8 ADMINISTRATIVE CONSOLE

8.0.0.4: WebSphere Application Server V8.0 Fix Pack 4
8.5.0.1: WebSphere Application Server V8.5 Fix Pack 1
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
8.5.0.2: WebSphere Application Server V8.5 Fix Pack 2
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15

APAR status

• Closed as program error.

Error description

• Client is unable to view the SytemOut.log jvm log in basic
  mode in the Runtime tab in WebSphere Application Srver v8
  Administrative Console using navigation path:
  Troubleshooting --> Logs and trace --> server_name --> JVM logs
  --> Runtime tab
  
  You are directed to 'Switch to HPEL mode' screen after
  specifying a range to view the logs.
  
  Environment:
  ------------
  WebSphere Application Server Network Deployment edition
  V8.0.0.2, WebSphere Application Server Network Deployment
  edition V8.0.0.1
  Operating Systems: Microsoft Windows XP, Linux
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of IBM WebSphere Application Server   *
  *                  V8.0 using the administrative console to    *
  *                  view JVM Logs.                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: When a range of lines to view is        *
  *                      specified in the JVM log view the       *
  *                      actual offset used is twice as big as   *
  *                      the one specified.                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When you use the Runtime tab of the JVM Logs in the
  administrative console to view log content ypu can specify a
  range of lines ypi want to see as the first and last line
  number. The actual lines shown will be from line number twice
  as big as the specified one to the last number.
  

Problem conclusion

• This change fixes the way the range is handled to show the
  requested lines exactly.
  
  The fix for this APAR is currently targeted for inclusion in
  fix pack 8.0.0.4.  Please refer to the Recommended Updates
  page for delivery information:
  http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBS APP SERV N

• Fixed component ID

  5724H8800

Applicable component levels

• R800 PSY

     UP