Fixes are available
8.0.0.4: WebSphere Application Server V8.0 Fix Pack 4
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
APAR status
Closed as program error.
Error description
Stack error occurs when client attempts to launch WebSphere Application Server V8 wasservicehelper.bat in a Microsoft Windows environment from WAS_HOME\bin\ or from profile_root\bin\ : ---------------------------------------------------------------- This stack trace appears when attempting to invoke WASServiceHelper.bat: java.lang.ExceptionInInitializerError at java.lang.J9VMInternals.initialize(J9VMInternals.java:227) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.jav a:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod Accessor Impl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at com.ibm.ws.bootstrap.WSLauncher.main(WSLauncher.java:269) Caused by: java.lang.NegativeArraySizeException at com.ibm.ws.management.ostools.windows.WASServiceCmd.exit(WASServ iceCmd.java:1492 at com.ibm.ws.management.ostools.windows.WASServiceCmd.<clinit>(WAS ServiceCws.management.ostools.windows.WASServiceCmd.<clinit>(WAS md.java:65) at java.lang.J9VMInternals.initializeImpl(Native Method) at java.lang.J9VMInternals.initialize(J9VMInternals.java:205) ... 5 more ---------------------------------------------------------------- The wasservicehelper.bat utility is encountering an UnsatifiedLinkError while attempting to load the wasservicecmd library ( around line 65 of WASServiceCmd.java ) that is causing it to log an error message to the screen and exit. Around line 1492 it is erroneously allocating an array the size of the error code which is -1 . To address the UnsatisfiedLinkError, wasservicehelper.bat should be referencing WAS_HOME\bin\ in the PATH. . The change will be to write a config action to modify the wasservicehelper.bat script or tool during the Fix Pack update.
Local fix
Use WASServiceCmd.exe utility or do the following in WSAS v8: 1. Edit the WASServiceHelper.bat file 2. Locate the line with this text: set CLASSPATH=%WAS_CLASSPATH% 3. Under that line, insert this text: set PATH=%WAS_PATH% 4. Try running the utility again
Problem summary
**************************************************************** * USERS AFFECTED: IBM WebSphere Application Server V8.0 * * Microsoft Windows users * **************************************************************** * PROBLEM DESCRIPTION: If you use the wasservicehelper tool * * from the profiles directory, the tool * * will be unable to load. * **************************************************************** * RECOMMENDATION: * **************************************************************** The tool is looking for a module in the WAS_HOME\bin directory but when started outside the WAS_HOME\bin directory, it can not find the module.
Problem conclusion
Code was modified to add a PATH entry so that the tool can load all its modules. The fix for this APAR is currently targeted for inclusion in fix pack 8.0.0.4. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
Comments
APAR Information
APAR number
PM60908
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-03-21
Closed date
2012-04-12
Last modified date
2012-04-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800
Applicable component levels
R800 PSY
UP
Document Information
Modified date:
28 October 2021