PM76236: ISSUES WITH THE SIP CONTAINER GOING OUT OF VIEW

Fixes are available

APAR status

Closed as program error.

Error description

If the SIP Container goes out of view, then comes back into
view, the TLS connection between the SIP Proxy and the SIP
Container may not be re-established.

Local fix

the customer needs to enable SIP Network Outage Detection for
the SIP Proxy. This will force data over the TCP connection and
quickly determine if there is a network  issue. Here is a link
for enabling this feature --->
http://pic.dhe.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=%
2Fcom.ibm.websphere.nd.multiplatform.doc%2Finfo%2Fae%2Fae%2Ftjpx
_sippxnetout.html

Problem summary

****************************************************************
* USERS AFFECTED:  All users of IBM WebSphere Application      *
*                  Server Session Initiation Protocol (SIP)    *
*                  Proxy                                       *
****************************************************************
* PROBLEM DESCRIPTION: When a SIP Proxy and SIP Container      *
*                      are working properly, then the SIP      *
*                      Container is restarted, the SIP Proxy   *
*                      may not re-connect to the SIP           *
*                      Container when it restarts.             *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
Sometimes, the SIP Proxy does not re-connect to the SIP
Container after a SIP Container restarts.

Problem conclusion

The SIP Proxy is not managing its connections to the SIP
Container properly.   After a SIP Container restart, it should
re-connect to the SIP Container, but in some instances it does
not.   The code has been fixed so this is no longer a problem.
As a work-around, you should enable "SIP Network Outage
Detection" from the Administrative console.   This will ensure
that the SIP Proxy manages the connections properly.

The fix for this APAR is currently targeted for inclusion in
fix packs 7.0.0.29, 8.0.0.6, and 8.5.0.2.  Please refer to the
Recommended Updates page for delivery information:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980

Temporary fix

Comments

APAR Information

APAR number
PM76236
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-31
Closed date
2012-12-26
Last modified date
2012-12-26

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800

Applicable component levels

R700 PSY
UP
R850 PSY
UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 October 2021

Tips

PM76236: ISSUES WITH THE SIP CONTAINER GOING OUT OF VIEW

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R700 PSY

R850 PSY

Document Information

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