PM78263: TPV HELP MESSAGE CANNOT BE SHOWN IN FIREFOX

8.5.0.2: WebSphere Application Server V8.5 Fix Pack 2
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15

APAR status

• Closed as program error.

Error description

• In Tivoli Performance Viewer (TPV), for every statistic there
  is a help image which shows the details of that statistic or
  definition of that statistic when the mouse cursor is hovered
  over the image. This works fine on Microsoft Internet Explorer
  and Mozilla Firefox 3.6 but with later version of FireFox the
  help message is not shown.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All users of IBM WebSphere Application      *
  *                  Server                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION: The help message does not appear in     *
  *                      newer versions of Mozilla Firefox.      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  In Tivoli Performance Viewer (TPV), for every statistic there
  is a help image which shows the details of that statistic or
  definition of that statistic when the mouse cursor is hovered
  over the image. This works fine on Microsoft Internet Explorer
  and Mozilla Firefox 3.6 but with later version of FireFox the
  help message is not shown.
  

Problem conclusion

• Code is modified to fix this issue.
  
  The fix for this APAR is currently targeted for inclusion in
  fix packs 8.0.0.6 and 8.5.0.2.  Please refer to the
  Recommended Updates page for delivery information:
  http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBS APP SERV N

• Fixed component ID

  5724H8800

Applicable component levels

• R800 PSY

     UP

• R850 PSY

     UP