PM79535: CLICKING THE QUESTION MARK ? ON THE ADMINISTRATIVE CONSOLE WELCOME SCREEN DOES NOT DISPLAY IN THE CORRECT LANGUAGE

8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15

APAR status

• Closed as program error.

Error description

• In WebSphere Application Server V8.0.0 and with 8.0.0.1 through
  8.0.0.5 fix packs installed, even though the content in the
  Administrative Console panels display the language selected
  according to the browser's locale settings, the Help Context pop
  up window which displays as a result of clicking the ? icon
  (for example, on the Welcome screen), does not display the same
  language ; instead, the help text is displayed in English.
  
  This same behavior occurs in the help pop-up windows for the
  Federated Identity Manager product console.
  
  The problem is caused by IEHS - IBM Eclipse Help System.
  .
  KEYWORDS: AdminConsole
  

Local fix

• Investigation is still on-going. The following workaround is
  recommended:
  Go to one of the main console panels in the Admin Console
  and click help there. For example, go back to the Welcome page,
  then click help there, and the correct language of the
  installed locale will be displayed.
  .
  Another way to circumvent the problem with the language
  displaying English rather than the specific locale in the WSAS
  Admin Console help pop-up window panels; the 8.0 version of the
  iehs.war for the isclite application, can be replaced with the
  8.5 version of the iehs.war file, however, we suggest the
  simpler workaround suggested above, until the updated iehs.war
  file is included in the next WebSphere 8.0 FixPack.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All users of IBM WebSphere Application      *
  *                  Server V8.0 administrative console helps    *
  *                  in a non-English locale                     *
  ****************************************************************
  * PROBLEM DESCRIPTION: Clicking the question mark ? on the     *
  *                      Welcome screen does not display in      *
  *                      the correct language                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The user's selected language preference is not being used when
  displaying the help in a separate window as from the question
  mark ? on the Welcome screen.
  

Problem conclusion

• We now use the selected language for the helps. This change
  requires the <profileName>/temp directory to be removed in
  order for the fix to work.
  
  The fix for this APAR is currently targeted for inclusion in
  fix pack 8.0.0.6.  Please refer to the Recommended
  Updates page for delivery information:
  http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBSPHERE APP S

• Fixed component ID

  5724J0800

Applicable component levels

• R800 PSY

     UP