IBM Support

PM85139: SIP PROXY SERVER "RETRY-AFTER HEADER VALUE" DOES NOT WORK

Fixes are available

8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.5.5.1: WebSphere Application Server V8.5.5 Fix Pack 1
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
8.5.5.2: WebSphere Application Server V8.5.5 Fix Pack 2
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.5.5.3: WebSphere Application Server V8.5.5 Fix Pack 3
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.5.5.4: WebSphere Application Server V8.5.5 Fix Pack 4
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14

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APAR status

  • Closed as program error.

Error description

  • In the SIP Proxy Server settings there is a parameter called
    "Retry-After Header Value".  When the SIP Proxy Server is
    unable to locate an AppServer for the request, it will return a
    503 error to the client and include a "Retry-After" header.
    
    The value of the Retry-After header in the 503 response does
    NOT match the configured value in the SIP Proxy Server settings.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server Session Initiation Protocol (SIP)    *
    *                  Proxy Server                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: The SIP Proxy Server does not always    *
    *                      use the Retry After Header Value from   *
    *                      the User Interface when sending a 503   *
    *                      response.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Retry After Header Value specified in the SIP Proxy Server
    configuration User Interface is not used in all scenarios.
    The SIP Proxy Server responds with a 503 from two Filters:
    SIPLoadBalancerFilter (if a server is down) and
    OverloadControlFilter(if a server is overloaded).
    OverloadControlFilter was working fine but the
    SipLoadBalancerFilter was only using the custom parameter for
    retryAfterValue and setting the Retry-After Header in the 503
    response to a default value.
    

Problem conclusion

  • Fixed the SIP Proxy Server to also use the Retry After Header
    Value from the User Interface as well as the custom property
    when an Application Server is down.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.31, 8.0.0.7 and 8.5.5.1.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM85139

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-19

  • Closed date

    2013-05-23

  • Last modified date

    2013-05-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP

  • R800 PSY

       UP

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 January 2022