Fixes are available
8.5.5.1: WebSphere Application Server V8.5.5 Fix Pack 1
8.5.5.2: WebSphere Application Server V8.5.5 Fix Pack 2
8.5.5.3: WebSphere Application Server V8.5.5 Fix Pack 3
8.5.5.4: WebSphere Application Server V8.5.5 Fix Pack 4
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
APAR status
Closed as program error.
Error description
When installing the self extracting Liberty profile extended jars, the following error message is issued: Cannot run program "./productInfo" (in directory "/WebSphere/Misc/jazz_build/jbe_zrock150/jazz/buildsystem/builde ngine/eclipse/build/image/output/wlp/bin"): ./productInfo: not found This problem only happens on IBM I-Series platform.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server Liberty Profile * **************************************************************** * PROBLEM DESCRIPTION: ./productInfo not found error message * * displayed when extracting the Liberty * * profile extended jar on IBM I-Series. * **************************************************************** * RECOMMENDATION: * **************************************************************** When installing the Liberty profile extended jar on IBM I-Series using the self extraction method, i.e using java -jar <extended jar>.jar, the following error message is issued: Cannot run program "./productInfo" (in directory "/WebSphere/Misc/jazz_build/jbe_zrock150/jazz/buildsystem/builde ngine/eclipse/build/image/output/wlp/bin"): ./productInfo: not found The failure does not affect the install. It is during the post install validation that the problem is happening, and it will not warn about interim fixes that need to be reapplied to the system.
Problem conclusion
This APAR ensures that the install of the extended jar successfully runs the productInfo validate command, and will inform the user of any interim fixes that they need to reapply to their system. The fix for this APAR is currently targeted for inclusion in fix pack 8.5.5.1. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
A User can still manually run ./productInfo validate to check their system, once the install is complete. It is just the automatic checking that is failing.
Comments
APAR Information
APAR number
PM90726
Reported component name
LIBERTY PROFILE
Reported component ID
5724J0814
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-06-10
Closed date
2013-10-09
Last modified date
2013-10-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LIBERTY PROFILE
Fixed component ID
5724J0814
Applicable component levels
R850 PSY
UP
Document Information
Modified date:
11 January 2022