PM98243: NULLPOINTEREXCEPTION WHEN DOWNLOADING ZIPPED JOBLOGS VIA JMC.

8.5.5.2: WebSphere Application Server V8.5.5 Fix Pack 2
8.0.0.4: WebSphere Extended Deployment Compute Grid V8.0 Fix Pack 4
8.5.5.3: WebSphere Application Server V8.5.5 Fix Pack 3
8.5.5.4: WebSphere Application Server V8.5.5 Fix Pack 4
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.0.0.5: WebSphere Extended Deployment Compute Grid V8.0 Fix Pack 5
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21

APAR status

• Closed as program error.

Error description

• When customer try to download zipped joblogs via JMC, they often
  get the message 'The job log could not be prepared for
  download' and the following exception is logged:
  
  BBOO0220E: CNTR0020E: EJB threw an unexpected (non-declared)
  exception during invocation of method "getJobLog" on bean
  "BeanId
  (LongRunningScheduler#LongRunningJobSchedulerEJBs.jar#JobSchedul
  er, null)". Exception data: java.lang.NullPointerException
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All users of WebSphere Compute Grid Version *
  *                  8 and above.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION: The message, "The job log could         *
  *                      not be prepared for download", is       *
  *                      displayed when downloading joblogs      *
  *                      via the Job Management Console.         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  If the download request was submitted from a scheduler that
  did not own the job, the job logs were not able to be
  retrieved from the owning scheduler resulting in a
  NullPointerException.
  

Problem conclusion

• The code has been updated so that job logs can now be
  retrieved from the owning scheduler.
  The fix for this APAR is currently targeted for inclusion in
  fixpack 8.0.0.4 and 8.5.5.2.  Please refer to the Recommended
  Updates page for delivery information:
  http://www.ibm.com/support/docview.wss?uid=swg27022998 and
  http://www.ibm.com/support/docview.wss?uid=swg27036319
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WXD Z COMP GRID

• Fixed component ID

  5655V6201

Applicable component levels

• R800 PSY

     UP