IBM Support

PM99545: LOAD BALANCER MIGHT CRASH OR HANG ON MICROSOFT WINDOWS WITH MULTI-PROCESS MACHINES.

Fixes are available

8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
8.5.5.2: WebSphere Application Server V8.5.5 Fix Pack 2
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.5.5.3: WebSphere Application Server V8.5.5 Fix Pack 3
8.5.5.4: WebSphere Application Server V8.5.5 Fix Pack 4
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Load Balancer might crash or hang on Microsoft Windows with
    multi-process machines.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server Load       *
    *                  Balancer for ipv4 users on Microsoft        *
    *                  Windows operating systems                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: When using the Load Balancer for ipv4   *
    *                      on Microsoft Windows, you may           *
    *                      experience a blue screen crash or a     *
    *                      hang                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Load Balancer for ipv4 can deadlock with each processor
    waiting for the other. This issue can be seen as a system
    freeze or you might see a blue screen crash. Although the
    situation does not occur often, the deadlock  circumstances
    depend on common network activity and if you are running the
    Load Balancer for ipv4 on Microsoft Windows operating systems
    and use a multi-processor machine, you should apply this fix.
    

Problem conclusion

  • Code was modified such that the deadlock can not occur but
    releasing a lock before freeing memory associated with an ARP
    request.
    
    
    Fix levels:
    8.0.0.8
    8.5.5.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM99545

  • Reported component name

    WEBS LOAD BALAN

  • Reported component ID

    5724H8811

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-21

  • Closed date

    2013-10-23

  • Last modified date

    2013-10-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS LOAD BALAN

  • Fixed component ID

    5724H8811

Applicable component levels

  • R800 PSY

       UP

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 April 2022