Troubleshooting
Problem
This technote explains why the IBM® Rational® ClearCase® Credentials Manager Service (cccredmgr) reports []Error: cccredmgr(1104): Error: Received NULL CLEARCASE SID, couldn't register with MVFS[] along with steps to resolve the problem.
Cause
The Credentials Manager Service (cccredmgr) registers the clearcase group security identifier (SID) at system startup. When this error occurs, the system does not yet have the secure channel established with the domain controller and therefore can not resolve the SID.
This problem is similar to Atria Location Broker (ALBD) startup failure caused when it takes a long time to find the domain controller. Unlike the ALBD, cccredmgr is running as Local System account, thus, it is started immediately.
Note: The effect of not registering the clearcase group SID results in no one having ClearCase Administrative privileges within the MVFS.
Resolving The Problem
Restart the Credentials Manager Service in order to register the clearcase group SID with the MVFS:
1. Open a command prompt
2. Type net stop cccredmgr
3. Type net start cccredmgr
Related Information
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Document Information
Modified date:
16 June 2018
UID
swg21129874